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List of RGI PASS Claims Management Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Generali Hungary Insurance 1800 $450M Hungary RGI Group RGI PASS Claims Management Insurance Claims Management 2026 n/a
In 2026, Generali Hungary implemented RGI PASS Claims Management as part of Generali’s selection of RGI’s PASS Insurance platform to centralize and modernize Life, P&C and claims operations. The deployment is part of a multi country rollout that is already live in Spain and Switzerland and is being extended to Portugal, Hungary, Slovenia and Croatia, covering an initial perimeter of approximately 15 million policies managed. RGI PASS Claims Management is delivered on the PASS Insurance platform, a modern, modular, fully integrated, cloud ready and AI enabled core designed for end to end policy and claims management. The implementation uses the platform product layer to address local languages and regulatory requirements while configuring standardized claims workflows and data models across markets, preserving local configurability for business units. Operational coverage explicitly targets Life, P&C and claims business functions within selected Generali business units in Hungary, aligned with the broader shared services initiative referred to as Insurance in a Box. The deployment model emphasizes centralized operational control and headquarters governance combined with local configurability, and RGI and Generali Core Tech will manage and further enhance the platform as part of the program governance. Governance and delivery are structured through a partnership between RGI and Generali Core Tech, the insurer’s newly incorporated software factory, to sustain industrial scale delivery, knowledge transfer and continuous platform evolution. The program is positioned as an enterprise grade Insurance Claims Management implementation intended to reduce complexity, accelerate time to market and modernize core policy and claims systems across multiple countries.
Generali Insurance Croatia Insurance 800 $300M Croatia RGI Group RGI PASS Claims Management Insurance Claims Management 2026 n/a
In 2026, Generali Insurance Croatia extended RGI PASS Claims Management as part of Generali’s selection of the RGI PASS Insurance platform to centralize Life, P&C and Claims operations across multiple European countries. The move is part of a multinational rollout that already has PASS live in Spain and Switzerland and is being extended to Portugal, Hungary, Slovenia and Croatia, covering an initial perimeter of approximately 15 million policies managed, and is aligned to the Insurance Claims Management category. The implementation centers on RGI PASS Claims Management as a modular, end to end policy and claims solution, with a product layer designed for local languages and regulatory requirements. Configuration and product factory capabilities support standardized processes across markets while enabling localized product and claims rules, and the platform embeds AI enabled capabilities into development, configuration, quality assurance and operational claim handling. Typical Insurance Claims Management workflows such as claims intake, adjudication and settlement are supported through configurable workflow orchestration and centralized data models to maintain consistency across business units. Architecturally the PASS platform is described as enterprise grade and cloud ready, designed to operate across multiple companies and countries, which enables a combination of centralized operational control and local configurability. The platform architecture promotes standardized data and process models across markets, modular extensibility for continuous innovation, and a single core platform approach that can be scoped to selected business units. RGI and Generali Core Tech will manage and enhance the program, positioning PASS as the technological backbone of Generali’s Insurance in a Box shared services initiative. Governance and rollout are structured to combine strong headquarters oversight with empowerment of local business units through flexible configurability, and the program is framed to reduce complexity and accelerate time to market for policy and claims capabilities. The implementation narrative emphasizes platform scalability, cross country operability and a delivery model focused on competence transfer and industrial scale enhancement, without specific operational metrics disclosed.
Generali Zavarovalnica d.d. (Slovenia) Insurance 500 $150M Slovenia RGI Group RGI PASS Claims Management Insurance Claims Management 2026 n/a
In 2026, Generali Zavarovalnica d.d. implemented RGI PASS Claims Management as part of a wider adoption of the RGI PASS Insurance platform to centralize Life, P&C and claims core functions. The deployment addresses Insurance Claims Management within a single core platform designed to unify policy and claims workflows across selected business units. RGI PASS Claims Management is delivered as a modern, modular, cloud ready core that embeds end to end policy and claims management capabilities, a product layer for local languages and regulations, and configurability to support standardized processes across markets. The platform description emphasizes modularity for scalable and continuous innovation, and explicit AI enabled capabilities embedded into development, configuration, quality assurance and operational processes. The program is positioned as a multi country rollout already live in Spain and Switzerland and currently being extended to Portugal, Hungary, Slovenia and Croatia, covering an initial perimeter of approximately 15 million policies managed. Ongoing product stewardship and enhancement will be coordinated between RGI and Generali Core Tech, a new software factory established by Generali to combine insurance expertise with industrial scale delivery. Governance is structured to combine strong headquarters oversight and centralized operational control with local configurability for business units, supporting Generali’s Insurance in a Box shared services initiative. The initiative is presented as a benchmark for large pan European insurers seeking to reduce complexity, accelerate time to market and modernize core policy and claims systems, with a roadmap that further prioritizes AI driven automation, efficiency and decision making.
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Buyer Intent: Companies Evaluating RGI PASS Claims Management

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FAQ - APPS RUN THE WORLD RGI PASS Claims Management Coverage

RGI PASS Claims Management is a Insurance Claims Management solution from RGI Group.

Companies worldwide use RGI PASS Claims Management, from small firms to large enterprises across 21+ industries.

Organizations such as Generali Hungary, Generali Insurance Croatia and Generali Zavarovalnica d.d. (Slovenia) are recorded users of RGI PASS Claims Management for Insurance Claims Management.

Companies using RGI PASS Claims Management are most concentrated in Insurance, with adoption spanning over 21 industries.

Companies using RGI PASS Claims Management are most concentrated in Hungary, Croatia and Slovenia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of RGI PASS Claims Management across Americas, EMEA, and APAC.

Companies using RGI PASS Claims Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.

Customers of RGI PASS Claims Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified RGI PASS Claims Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Insurance Claims Management.