Generali UK
Generali UK Technographics
Generali UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Generali UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Generali UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Generali UK has purchased the following applications: SAP S/4 HANA for ERP Financial in 2020, Benify Benefits for Benefits Administration in 2019, Microsoft Dynamics 365 Field Service for Field Service Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Generali UK is running and its propensity to invest more and deepen its relationship with SAP , Benify , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Generali UK revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Generali UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Generali UK Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2020 | 2021 |
In 2020 Generali UK implemented SAP S/4 HANA as its ERP Financial platform. The implementation was executed as a greenfield Financial Transformation within an ambitious merger and acquisition program, engaging Generali Group and adjacent entities to centralize finance capabilities and reporting.
The SAP S/4 HANA deployment concentrated on S/4 HANA Finance and Procurement modules, with configuration workstreams targeting Procure to Pay workflows, accounts payable automation, intercompany accounting and real time consolidation to support Group Reporting. Functional emphasis included Procure to Pay orchestration, financial accounting configuration, and consolidation-ready master data design to enable consistent group-level reporting.
The technical environment and integrations documented for the programme included Concur for travel and expense management and Oracle Hyperion Financial Management for group consolidation and reporting, interfacing with SAP S/4 HANA Finance and Procurement. Architecture patterns emphasized near real time data exchange between S/4 HANA and consolidation systems to maintain reporting cadence and support group close processes.
Programme governance was structured around a Programme Management and Change team, with explicit recommendations for change management processes covering Procure to Pay, Real Time Consolidation and Group Reporting to align senior business stakeholders and IT. Rollout planning focused on process standardization across finance functions, stakeholder engagement and staged cutover sequencing to manage risk during concurrent M&A activities.
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benify | Legacy | Benify Benefits | Benefits Administration | HCM | n/a | 2019 | 2019 |
In 2019 Generali UK implemented Benify Benefits as its Benefits Administration solution, deploying Benify Benefits as the employee-facing benefits portal on its corporate website. The deployment surfaces benefits information and enrollment for Generali UK's approximately 550 employees in the United Kingdom through the public benefits site and a dedicated login URL.
The implementation configures common Benefits Administration capabilities including benefit catalog management, employee self-service enrollment, communications and consolidated total reward statements, with administrative controls exposed to HR and benefits teams. Administration and governance are operated by internal HR and benefits administrators who configure eligibility, plan data and user access inside the Benify Benefits management interface, and the system is used to centralize benefits workflows and employee communications via the website.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 Field Service | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Generali UK deployed Microsoft Dynamics 365 Field Service as part of a coordinated Microsoft cloud and modern workplace initiative, aligning field operations with the companys Applications, Data and Infrastructure objectives under a NIST-aligned cyber security framework. The deployment positioned Microsoft Dynamics 365 Field Service within the companys Field Service Management stack alongside Dynamics 365 Customer Service and Dynamics 365 Sales to support end-to-end service workflows and customer engagement.
Configuration emphasized standard Field Service Management capabilities including work order management, scheduling and resource dispatch, mobile workforce enablement, and asset and inventory tracking, with automation layers introduced via Robotic Process Automation and AI-driven processes. Power Apps, Power BI and Power Automate were used to extend forms, dashboards and orchestration around service execution, enhancing case-to-field handoff and reporting across service operations.
Architecturally the implementation was cloud-first on Microsoft Azure with user-facing services delivered through Microsoft 365 components such as Windows 10, OneDrive and SharePoint and collaboration via Microsoft Teams. Integration points explicitly included Dynamics 365 Customer Service and Sales, Power Platform tooling for analytics and automation, and Azure DevOps for CI/CD to support iterative releases and pipeline-driven rollouts of Field Service capabilities.
Governance and operational ownership were led by the Chief Technology Officer and functions covering Enterprise Architecture, Infrastructure, IT Security and Service Management, with a Solutions Design Authority and IT Design Authority and Change chairing design decisions. Agile ways of working and a DevOps approach were introduced to reshape delivery and support processes, aligning Field Service Management workflows with centralized service management and security governance across the UK organization.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Analytics and BI | Analytics and BI |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2016 | 2016 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Management | Content Management |
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2013 | 2013 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2014 | 2014 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2020 | 2020 |
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Sales Automation, Sales Engagement | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Generali UK
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Generali UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Generali UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Generali UK digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Generali UK Technographics
Generali UK is a Insurance organization based in United Kingdom,
with around 550 employees and annual revenues of $100.0 million.
Generali UK operates a diverse technology stack with applications such as
SAP S/4 HANA, Benify Benefits and Microsoft Dynamics 365 Field Service,
covering areas like ERP Financial, Benefits Administration and Field Service Management.
Generali UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Benify and Microsoft.
Generali UK recently adopted applications including
OneTrust Cookie Consent in 2022, OneTrust CookiePro in 2022 and SAP S/4 HANA in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Generali UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Generali UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Generali UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.