Genworth Financial
6620 West Broad Street,
Richmond, 23230, VA,
United States
Richmond, 23230, VA,
United States
1 804-281-6000
Insurance
Genworth Financial Technographics
Genworth Financial Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Genworth Financial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2700 Genworth Financial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Genworth Financial has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2015, Workday HCM for Core HR in 2015, AppWorx Workload Automation for Business Process Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Genworth Financial is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Genworth Financial revenues, which have grown to $7.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Genworth Financial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Genworth Financial Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Genworth Financial implemented Oracle E-Business Suite as its ERP Financial platform for Genworth Mortgage Insurance. The implementation supported the company’s U.S. Mortgage Insurance controllership and aligned with the insurance business functions responsible for accounting, reporting, and reconciliations across the United States, Canada, and Australia.
The deployment emphasized Oracle E-Business Suite General Ledger as the operational core, configured to handle Automated Data Interface uploads, Mass Allocations, Consolidations, and Oracle reporting using Financial Statement Generator and Discoverer. The configuration also maintained an account mapping system from administrative source systems to the general ledger and administered the account reconciliation system to surface and troubleshoot interface reconciliation issues.
Integrations explicitly included Workiva Wdesk for maintaining and rollforward of financial statements and schedules, and close-related interfaces to the account reconciliation platform, supporting monthly Oracle financial close activities. Daily functional support responsibilities included executing ADI uploads, running mass allocations and consolidations, developing FSG and Discoverer reports, identifying cross-validation rules to ensure data integrity, and delivering end user training.
Governance and process stewardship were formalized through liaison activity between Finance and IT to gather and document requirements, creation and maintenance of process documentation such as standard operating procedures, design documents, and migration forms, and support for internal and external audit inquiries. The implementation placed emphasis on ongoing functional ownership, controllership collaboration with Technical Accounting Group, Tax, and Investments, and maintaining up-to-date process controls and training materials for Oracle E-Business Suite.
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ERP Financial | ERP Financial Management |
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2015 | 2016 |
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2015 | 2015 |
In 2015, Genworth Financial implemented Workday HCM. The Workday HCM Core HR deployment centered on enterprise human resources processes and served as the primary HR application for Performance Management, Talent Management, Employee Self-Service, and Manager Self-Service.
Implementation leadership managed a team of Workday analysts and led the full systems development life cycle for Workday HCM modules, including requirements gathering, configuration design, testing, training, and deployment. Functional capabilities configured included Performance Management, Talent Management, Employee Self-Service, Manager Self-Service, Compensation, Recruiting support, Learning and Development coordination, and Core HCM record management.
Operational scope included supporting annual HR processes and ongoing systems enhancements across self service, compensation, talent and performance cycles. The team provided recommendations and executed enhancement efforts to align system behavior with HR annual calendars and process requirements.
Genworth coordinated parallel learning technology workstreams and served as project lead for the SABA learning and development implementation, maintaining program-level oversight of learning integration efforts. Responsibilities also included security administration for both Oracle and Workday environments and participation in vendor evaluations and selection activities for outsourced and ERP solutions, informing governance and change control.
Governance duties emphasized SDLC ownership for Workday HCM modules, design authority for configuration changes, testing governance, training rollout coordination, and deployment governance. Prior program experience noted by the organization included management of an Oracle R12.1.2 upgrade and a redesign of Performance Management that earned the Chairman’s Compass Award in 2011.
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Employee Experience | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Broadcom | Legacy | AppWorx Workload Automation | Business Process Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018 Genworth Financial deployed AppWorx Workload Automation under a Business Process Management initiative as part of the RTS Project SMART & SFDC in Richmond, VA, with an engagement window from August 2018 to August 2019. The implementation targeted Enterprise Data Warehouse applications and data integration workflows across Genworth’s business segments, providing 24x5 application monitoring support and 16x5 enhancement support for EDW processes.
AppWorx Workload Automation was configured to provide centralized job scheduling and orchestration for ETL pipelines, coordinating Informatica PowerCenter workflows, GP Loader processes and GreenPlum database loads. Functional responsibilities included end to end processing of JSON responses from Salesforce into Oracle tables, Oracle PL/SQL development, Informatica development including IICS tasks, and Unix job scripts to support automated batch windows and recurring job chains.
Integrations were explicitly implemented with Salesforce, Master Data Management sources, Informatica PowerCenter, Oracle and GreenPlum databases, and Big Data Hadoop processing layers to consolidate heterogeneous source data into a single EDW. Operational tooling for monitoring and troubleshooting included GP Loader log monitoring, Informatica run logs and AppWorx job status, while incidents and service requests were managed through ServiceNow and the Genworth Helpdesk portal.
Governance and operational change included strict incident acceptance and service request workflows, adherence to production ticketing procedures, and performance tuning at source and target databases through index maintenance, hints, partitioning and statistics collection. Daily, weekly and monthly job processing was monitored and debugged to maintain production stability, with responsibilities encompassing debugging, error resolution, index rebuilds and user management.
The project narrative documents that AppWorx Workload Automation supported maintaining 100% SLA adherence in the Genworth production environment and delivered a consolidated EDW view to enable informed decision making from Salesforce, MDM and other sources.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2010 | 2010 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2016 | 2016 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2020 | 2020 |
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Intelligent Document Processing | Content Management |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2013 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2013 | 2014 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2019 | 2019 |
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Remote Monitoring and Management | ITSM |
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2018 | 2019 |
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Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Portfolio and Investment Management | Investment Management |
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2012 | 2012 |
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Portfolio and Investment Management | Investment Management |
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2018 | 2018 |
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Portfolio and Investment Management | Investment Management |
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2011 | 2011 |
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Portfolio and Investment Management | Investment Management |
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2021 | 2021 |
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Portfolio and Investment Performance and Planning | Investment Management |
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2018 | 2018 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Configure Price Quote (CPQ) | SPM |
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2023 | 2023 |
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Incentive Compensation Management | SPM |
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2016 | 2016 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ETRM | TRM |
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2020 | 2020 |
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Risk Management | TRM |
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2018 | 2018 |
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Treasury Management | TRM |
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2020 | 2020 |
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Treasury Management | TRM |
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2012 | 2013 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Retirement Recordkeeping | Professional Services |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Genworth Financial
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Genworth Financial Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Genworth Financial Technographics
Genworth Financial is a Insurance organization based in United States,
with around 2700 employees and annual revenues of $7.40 billion.
Genworth Financial operates a diverse technology stack with applications such as
Oracle E-Business Suite, Workday HCM and AppWorx Workload Automation,
covering areas like ERP Financial, Core HR and Business Process Management.
Genworth Financial has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Broadcom.
Genworth Financial recently adopted applications including
Salesforce CPQ in 2023, DocuSign eSignature in 2021 and Facebook Atlas in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Genworth Financial’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Genworth Financial’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Genworth Financial technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.