GetSwift
951 20th St., #540,
Denver, 80201, CO,
United States
Denver, 80201, CO,
United States
1 720-735-7272
Professional Services
GetSwift Technographics
GetSwift Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GetSwift and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 GetSwift employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GetSwift has purchased the following applications: Stripe Payments for Payment Processing in 2019, Zendesk Chat for Chatbots and Conversational AI in 2020, Microsoft Power BI for Analytics and BI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GetSwift is running and its propensity to invest more and deepen its relationship with Stripe , Zendesk , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GetSwift revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GetSwift intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GetSwift Tech Stack and Enterprise Applications
GetSwift ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019 GetSwift implemented Stripe Payments. Stripe Payments is deployed on GetSwift's public website to handle online payment acceptance within the Payment Processing category.
The implementation centers on embedding Stripe Payments into the website checkout flow, using API-based payment capture and tokenization to process card transactions. Configuration focused on integrating hosted or embedded checkout components and payment capture endpoints consistent with Payment Processing functional workflows.
Operational scope is the website payment surface, supporting billing and revenue capture functions for customer transactions. Operational ownership is organized around billing and operations personnel who manage payment acceptance, reconciliation touchpoints, and ongoing configuration of Stripe Payments.
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GetSwift AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, GetSwift deployed Zendesk Chat on its website, positioning the Zendesk Chat implementation within the Chatbots and Conversational AI category to support customer service and sales engagement functions. The deployment uses the Zendesk Chat web widget as a cloud-hosted messaging layer with an agent interface and web front-end to capture real-time customer conversations and enable live agent responses.
Configuration emphasized chat routing, canned responses, proactive messaging, and session-to-ticket conversion to centralize inbound requests into structured support workflows. Administrative controls in Zendesk Chat were used to define user roles, departmental routing rules, and operating hours, aligning chat handling with the companys support and sales teams and embedding conversational workflows into GetSwifts web customer journey.
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GetSwift Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Power BI | Analytics and BI | Analytics and BI | n/a | 2020 | 2020 |
In 2020 GetSwift deployed Microsoft Power BI to surface analytics on its website, using the Microsoft Power BI application to publish interactive dashboards and reports. This implementation addresses Analytics and BI requirements for a 50 person professional services firm, aligning web‑facing reporting with internal operational visibility.
The deployment centered on authored reports, interactive dashboards, shared datasets and dataflows, with scheduled dataset refresh configured to maintain up to date visuals. Role based access controls and report level filtering were applied to create distinct operational, customer facing and executive views, and report embedding was used to present visuals directly within website pages.
Data connectivity was established to feed Microsoft Power BI from internal operational systems and structured exports from service delivery and billing workflows, enabling consolidated reporting across customer operations and finance related data. Operational coverage focused on analyst and manager consumption, with authorship responsibilities assigned to internal analytics resources.
Governance and operating processes defined report ownership, refresh cadence, content lifecycle and change control for dataset schemas, accompanied by lightweight training for report authors and dashboard consumers. The configuration emphasized reusable datasets and governed sharing to support ongoing Analytics and BI needs without introducing external implementation partners.
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GetSwift Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2014 | 2014 |
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Collaboration | Collaboration |
|
2018 | 2018 |
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GetSwift SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Real-Time Transportation Visibility | SCM |
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2019 | 2019 |
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GetSwift CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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GetSwift PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
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Transactional Email | PaaS |
|
2016 | 2016 |
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GetSwift IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at GetSwift
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by GetSwift Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GetSwift IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GetSwift digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD GetSwift Technographics
GetSwift is a Professional Services organization based in United States,
with around 50 employees and annual revenues of $22.0 million.
GetSwift operates a diverse technology stack with applications such as
Stripe Payments, Zendesk Chat and Microsoft Power BI,
covering areas like Payment Processing, Chatbots and Conversational AI and Analytics and BI.
GetSwift has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Zendesk and Microsoft.
GetSwift recently adopted applications including
Amazon S3 in 2022, Zendesk Service in 2021 and Zendesk Chat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GetSwift’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GetSwift’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GetSwift technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.