Chicago, 60654, IL,
United States
Gibsons Restaurant Group Technographics
Gibsons Restaurant Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gibsons Restaurant Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Gibsons Restaurant Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gibsons Restaurant Group has purchased the following applications: Microsoft Dynamics GP for ERP Financial in 2014, Paylocity HCM for Core HR in 2017, ReServe Interactive for Reservation and Booking Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gibsons Restaurant Group is running and its propensity to invest more and deepen its relationship with Microsoft , Visa , Paylocity or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gibsons Restaurant Group revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gibsons Restaurant Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gibsons Restaurant Group Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics GP | ERP Financial | ERP Financial Management | n/a | 2014 | 2014 |
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Paylocity | ADP Vantage HCM | Paylocity HCM | Core HR | HCM | n/a | 2017 | 2017 |
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Learning and Development | HCM |
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2020 | 2020 |
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Payroll | HCM |
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2017 | 2017 |
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Talent Assessment | HCM |
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2015 | 2015 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | ReServe Interactive | Reservation and Booking Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Gibsons Restaurant Group deployed ReServe Interactive as its customer-facing booking engine. The deployment placed ReServe Interactive on their website to manage online reservations and initial guest intake.
The implementation focused on Reservation and Booking Management capabilities including an embedded online booking widget, a central reservation engine for real-time availability, and table and waitlist management to coordinate front-of-house assignments. ReServe Interactive was configured to capture guest profiles and confirmation workflows, aligning web bookings with in-venue service handoffs. Configuration emphasized booking rules such as time windows and party sizing which are common in Reservation and Booking Management implementations.
Operationally the system lives on the public website, routing confirmed reservations into host station workflows and providing guest-facing booking and confirmation pages. The deployment supported customer service and front-of-house staff functions, standardizing how online bookings enter operational workflows. Integrations are limited to the website booking surface as stated, with no additional system integrations specified.
Governance centered on centralized configuration of booking rules and host procedures, with rollout activities focused on embedding the booking widget and training front-of-house teams. Gibsons Restaurant Group uses ReServe Interactive for Reservation and Booking Management to support online reservations and front-of-house booking operations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Loyalty | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gibsons Restaurant Group
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Gibsons Restaurant Group Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||