Riyadh, 12471 – 6378,
Saudi Arabia
GIG Saudi Technographics
GIG Saudi Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GIG Saudi and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 400 GIG Saudi employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GIG Saudi has purchased the following applications: BML Istisharat SAL CIRIS Claims Management for Insurance Claims Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GIG Saudi is running and its propensity to invest more and deepen its relationship with BML Istisharat or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GIG Saudi revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GIG Saudi intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GIG Saudi Tech Stack and Enterprise Applications
GIG Saudi ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BML Istisharat | Legacy | BML Istisharat SAL CIRIS Claims Management | Insurance Claims Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, GIG Saudi implemented BML Istisharat SAL CIRIS Claims Management in the Insurance Claims Management category. The deployment concentrated on Non-Motor lines, centralizing end-to-end registration to payment workflows for Home, Travel, Workmen Compensation, Marine Relocation, Personal Accident, and Golf policies while formalizing broker and customer query handling and provider interactions.
The implementation of BML Istisharat SAL CIRIS Claims Management was configured to support core functional modules typical to the Insurance Claims Management category, including intake and registration, assessment and decisioning, payment authorization and settlement, document capture and correspondence tracking, provider and adjuster tasking, recovery case management, and SLA-driven workflow routing. Role-based access and approval chains were applied to reflect claims assessor, supervisor, and payments authorities, with telephony and e-mail productivity expectations embedded into case handling workflows.
Operational coverage focused on GIG Saudi claims operations and customer service teams, with the solution instrumenting structured interactions with external service providers such as repairers and loss adjusters and supporting handoffs to finance and payment processing workflows. The system was used to drive completion of claims within established timelines, to capture required claim documentation, and to facilitate follow-ups for outstanding information.
Governance and process adjustments accompanied the rollout, instituting clear escalation paths, defined approval authorities, and regular management reporting on problematic or complex claims to enable trend identification and template improvements. The configuration emphasized formalized recovery pursuit and payment accuracy controls, and it aligned operational responsibilities for claims assessors, recoveries specialists, and customer-facing teams.
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Insurance Policy Administration | ERP Services and Operations |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at GIG Saudi
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Investment Officer | CXO | Invesment | |
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P&C Claims Executive | Non Manager | Risk | |
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Chief P&C Officer | CXO | Operation | |
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Senior Information Technology Business Analyst and Project Manager | Non Manager | IT | |
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Head of Digital | Director | IT | |
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Apps Being Evaluated by GIG Saudi Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||