List of BML Istisharat SAL CIRIS Claims Management Customers
Dubai, n/a,
United Arab Emirates
Since 2010, our global team of researchers has been studying BML Istisharat SAL CIRIS Claims Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased BML Istisharat SAL CIRIS Claims Management for Insurance Claims Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using BML Istisharat SAL CIRIS Claims Management for Insurance Claims Management include: Bankers Assurance, a Lebanon based Insurance organisation with 450 employees and revenues of $200.0 million, GIG Saudi, a Saudi Arabia based Insurance organisation with 400 employees and revenues of $80.0 million and many others.
Contact us if you need a completed and verified list of companies using BML Istisharat SAL CIRIS Claims Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bankers Assurance | Insurance | 450 | $200M | Lebanon | BML Istisharat | BML Istisharat SAL CIRIS Claims Management | Insurance Claims Management | 2010 | n/a |
In 2010, Bankers Assurance implemented BML Istisharat SAL CIRIS Claims Management in the Insurance Claims Management category to optimize Auto claims management. The deployment aligns with Bankers Assurance's profile as a CIRIS and LIRIS user operating in Lebanon, Qatar and Saudi Arabia.
BML Istisharat SAL CIRIS Claims Management was configured to leverage CIRIS Claims core capabilities for claims intake, case lifecycle orchestration, adjudication workflows and reserve tracking, while Next 1's inclusion of CIRIS Policy Admin provided a single source of policy reference data and coverage rules to support claims decisions. Configuration focused on standard claims processing modules and policy linkage to ensure consistent handling of auto claims and to enable claims handlers and adjusters to reference policy terms within the claims workflow.
Operationally the rollout was distributed and supported through Isnad under a royalties agreement, with Next 1 identified as the carrier package that bundles CIRIS Policy Admin and CIRIS Claims as core components. Isnad has already implemented Next 1 at Bankers Assurance Beirut, Arope Beirut and AXA Beirut, indicating a partner led deployment and regional implementation experience that informed the Bankers Assurance Beirut deployment. Governance emphasized alignment between claims operations and policy administration to standardize workflows and policy rule enforcement across claims processing.
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GIG Saudi | Insurance | 400 | $80M | Saudi Arabia | BML Istisharat | BML Istisharat SAL CIRIS Claims Management | Insurance Claims Management | 2019 | n/a |
In 2019, GIG Saudi implemented BML Istisharat SAL CIRIS Claims Management in the Insurance Claims Management category. The deployment concentrated on Non-Motor lines, centralizing end-to-end registration to payment workflows for Home, Travel, Workmen Compensation, Marine Relocation, Personal Accident, and Golf policies while formalizing broker and customer query handling and provider interactions.
The implementation of BML Istisharat SAL CIRIS Claims Management was configured to support core functional modules typical to the Insurance Claims Management category, including intake and registration, assessment and decisioning, payment authorization and settlement, document capture and correspondence tracking, provider and adjuster tasking, recovery case management, and SLA-driven workflow routing. Role-based access and approval chains were applied to reflect claims assessor, supervisor, and payments authorities, with telephony and e-mail productivity expectations embedded into case handling workflows.
Operational coverage focused on GIG Saudi claims operations and customer service teams, with the solution instrumenting structured interactions with external service providers such as repairers and loss adjusters and supporting handoffs to finance and payment processing workflows. The system was used to drive completion of claims within established timelines, to capture required claim documentation, and to facilitate follow-ups for outstanding information.
Governance and process adjustments accompanied the rollout, instituting clear escalation paths, defined approval authorities, and regular management reporting on problematic or complex claims to enable trend identification and template improvements. The configuration emphasized formalized recovery pursuit and payment accuracy controls, and it aligned operational responsibilities for claims assessors, recoveries specialists, and customer-facing teams.
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