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● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Gigi's Cupcakes
Location
550 Bailey Ave,
Fort Worth, 76107, TX,
United States
Website
https://www.gigiscupcakesusa.com/
Phone
1 817-363-7000
Artw industry
Consumer Packaged Goods
Employee
Revenue

Gigi's Cupcakes Technographics

Gigi's Cupcakes Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Gigi's Cupcakes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Gigi's Cupcakes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Gigi's Cupcakes has purchased the following applications: Apple Pay for Payment Processing in 2021, Altametrics Human Resources for Core HR in 2017, Tidio Live Chat for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Gigi's Cupcakes is running and its propensity to invest more and deepen its relationship with Apple , Recharge Payments , Altametrics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Gigi's Cupcakes revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gigi's Cupcakes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Gigi's Cupcakes Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apple Legacy Apple Pay Payment Processing ERP Financial Management n/a 2021 2021
Subscription and Recurring Billing ERP Financial Management 2018 2018
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Altametrics Legacy Altametrics Human Resources Core HR HCM n/a 2017 2017
In 2017, Gigi's Cupcakes implemented Altametrics Human Resources as its centralized Human Resources system to manage workforce processes for roughly 300 employees across the United States. The Altametrics Human Resources deployment served as the primary HRIS for the company, aligning employee records, scheduling, time and attendance, benefits administration, payroll-related workflows, and employee self-service under a single application. Configuration work emphasized retail operations and corporate HR process standardization, with the Altametrics Human Resources configuration tuned for scheduling accuracy and store-level workforce controls. Functional modules implemented included core HR data management, scheduling and labor management, time capture and attendance workflows, benefits administration, and employee self-service portals for routine HR transactions. Operational ownership was centered on corporate HR working with store managers to operationalize policies and scheduling rules, and rollout followed a phased adoption model across sites to embed consistent procedures. Governance focused on centralized data stewardship and manager-level controls for scheduling and attendance, reinforcing consistent workforce management practices across Gigi's Cupcakes. Richard Del Valle Chief Business Officer described Altametrics as integral to company culture and a long term partner, noting sustained use over more than 15 years and citing improved operational outcomes including fewer service quality issues tied to execution such as rare instances of a steak returned for incorrect cooking temperature. These statements reflect explicit customer outcomes and long duration technology alignment with business operations.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2018 2018
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Loyalty CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Gigi's Cupcakes
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Gigi's Cupcakes Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Gigi's Cupcakes Technographics

Gigi's Cupcakes is a Consumer Packaged Goods organization based in United States, with around 300 employees and annual revenues of $30.0 million.

Gigi's Cupcakes operates a diverse technology stack with applications such as Apple Pay, Altametrics Human Resources and Tidio Live Chat, covering areas like Payment Processing, Core HR and Chatbots and Conversational AI.

Gigi's Cupcakes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Apple, Altametrics and Tidio.

Gigi's Cupcakes recently adopted applications including Apple Pay in 2021, Punchh in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Gigi's Cupcakes’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Gigi's Cupcakes’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Gigi's Cupcakes technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.