Kalispell, 59901, MT,
United States
Glacier Bancorp Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Glacier Bancorp and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3552 Glacier Bancorp employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Glacier Bancorp has purchased the following applications: Flexi ERP for ERP Financial in 2019, Jack Henry Banking SilverLake for Core Banking in 2015, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Glacier Bancorp is running and its propensity to invest more and deepen its relationship with FlexiInternational Software , Paysafe , Fiserv or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Glacier Bancorp revenues, which have grown to $909.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Glacier Bancorp intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FlexiInternational Software | Legacy | Flexi ERP | ERP Financial | ERP Financial Management | n/a | 2019 | 2020 |
In 2019 Glacier Bancorp implemented Flexi ERP from FlexiInternational Software to centralize accounts payable and payment operations. The deployment leveraged Flexi ERP within the ERP Financial category to consolidate vendor and invoice processing across the bank's divisions and to establish a single AP control plane.
The implementation focused on Flexi International Software's Accounts Payable and Workflow solutions, configured to automate invoice capture, electronic routing, approval orchestration, and centralized payment initiation. Flexi ERP was used to instrument paperless invoice processing and to standardize AP controls and exception workflows, aligning operational terminology with payment processing, vendor management, and invoice lifecycle functions.
Governance changes emphasized centralized AP workflow ownership, standardized approval policies, and retained digital audit trails to support divisional compliance and operational oversight. Customer testimony on the vendor site highlights increased efficiency and cost savings from going paperless and centralizing AP and workflow, outcomes reported by Glacier Bancorp after the Flexi ERP deployment.
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Payment Processing | ERP Financial Management |
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2016 | 2016 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Glacier Bancorp implemented Jack Henry Banking SilverLake as its Core Banking platform for mortgage servicing and retail loan administration. The deployment was positioned to support mortgage servicing operations staffed by representatives handling closed end mortgage maintenance and audits through Jack Henry Banking SilverLake.
The implementation covered servicing functional modules including closed end mortgage loan maintenance, escrow administration, private mortgage insurance payments and maintenance, invoice processing, payment and payoff processing, customer service case handling, and loss mitigation workflows. Configurations and process automation focused on escrow calculation rules, PMI tracking, payoff demand generation, audit trails, and servicing workflow orchestration within the Jack Henry Banking SilverLake application.
Operational integration included coexistence and data exchange with the Encompass operating system for loan file handoff and servicing intake, enabling end to end mortgage workflow continuity between origination and servicing. Governance centered on role based access, documented servicing procedures for audits and escrow administration, and use case driven operational checklists that guided representatives executing payments, processing invoices, and responding to customer inquiries in Jack Henry Banking SilverLake.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Glacier Bancorp implemented Cisco Webex Meetings on its website. Cisco Webex Meetings is used as the Audio Video and Web Conferencing platform for the bank, providing browser-based and client meeting access for external customers and internal staff. The deployment exposes meeting join links and embedded access points on glacierbancorp.com to support customer-facing appointment scheduling and virtual branch interactions.
Configuration reflects core Audio Video and Web Conferencing capabilities of Cisco Webex Meetings, including scheduled meetings, ad hoc join, screen sharing, meeting moderation, recording, and integrated audio conferencing. The implementation emphasizes web join flows and hosted conferencing sessions that align with branch, commercial banking, and corporate collaboration workflows.
Operational governance is managed through centralized administration and policy-driven meeting controls to align conferencing settings with banking security and compliance requirements. The presence of Cisco Webex Meetings on the public site indicates an architecture that embeds conferencing into customer engagement and remote service channels while centralizing meeting configuration and access settings for IT and communications teams.
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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