AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Glen Eira City Council Tech Stack and Enterprise Applications

Glen Eira City Council ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IgniteTech Legacy IgniteTech Computron ERP Financial ERP n/a 2014 2014
In 2014, Glen Eira City Council implemented IgniteTech Computron in the ERP Financial category, deploying the application to support municipal finance operations and council-wide financial management workflows. The implementation emphasized core ledger and transaction processing capabilities consistent with ERP Financial systems, aligning accounts payable and receivable workflows with council budgeting and municipal financial controls. Configuration and automation work centered on enterprise architecture diagrams and API-first integration patterns, using C#.Net API/REST/SOAP development, Boomi SaaS integration, Power Automation, and Azure platform components including Service Bus, DBaaS, FaaS, Logic Apps, and an API Gateway to orchestrate data exchanges and scheduled processes. IgniteTech Computron was configured to interoperate through these middleware layers to enable automated posting, reconciliation, and data validation flows. Integrations tied IgniteTech Computron into the broader application estate, including PayGlobal for payroll interfaces, Pathway for property and customer records, Content Manager TRIM for records retention, PageUp for HR data synchronization, SAP Litmos for learning records, CAMMS for project and performance data, Confirm for payment processing, ManageEngine Service Desk for IT workflow linkage, and SPEAR for domain-specific datasets. These integrations indicate a council-wide operational scope covering finance, payroll, HR, records management, project controls, and IT service management. Governance and rollout were informed by formal enterprise architecture artifacts and centralized integration orchestration, with automated workflows and API governance used to manage data consistency and change control across connected systems. Ongoing maintenance and extension work relied on the same integration stack and architecture diagrams to support secure, auditable financial data flows within Glen Eira City Council.
ERP Financial ERP 2025 2026
Glen Eira City Council HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PageUp Legacy PageUp ATS Applicant Tracking System HCM n/a 2014 2014
In 2014 Glen Eira City Council implemented PageUp ATS, an Applicant Tracking System, to manage municipal recruitment and candidate intake via its public careers site. PageUp ATS is surfaced on the council website, enabling external applicants to complete online applications directly through the council careers pages. Configuration leverages standard Applicant Tracking System capabilities including job requisition publishing, online application forms with pre fill functionality, candidate record management, status tracking, and configurable approval workflows. The careers site URL shows an applicationForm preFill endpoint, indicating use of PageUp ATS form pre population to streamline candidate submissions and reduce manual data entry. Operational ownership is aligned with HR and recruitment functions across the council, centralizing vacancy advertising and applicant lifecycle management for municipal roles. Governance elements include role based access controls, configurable workflow approvals, and audit trails to support public sector hiring policies and record keeping.
Payroll HCM 2010 2010
Time and Attendance HCM 2010 2010
Glen Eira City Council AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
In 2019, Glen Eira City Council implemented Zendesk Chat on its public website to provide real-time customer support and manage web-based enquiries. Glen Eira City Council implemented Zendesk Chat, a Chatbots and Conversational AI application, to support the council s customer service and web enquiry workflows. The Zendesk Chat deployment uses a web-embedded chat widget to enable real-time messaging, session logging, and automated conversational prompts consistent with Chatbots and Conversational AI capabilities. The council s privacy documentation states that when users interact with the live chat Zendesk automatically records information including server address, date and time of visit, pages accessed, user demographics, and type of browser used. Governance for the implementation is reflected in the public privacy policy, and operational coverage is focused on the council s public website and customer service handling of resident and stakeholder enquiries.
Glen Eira City Council CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2019 2019
Customer Experience CRM 2021 2021
Customer Support CRM 2021 2021
Customer Support CRM 2019 2019
Marketing Automation CRM 2021 2021
Glen Eira City Council ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2021 2021
Glen Eira City Council IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Glen Eira City Council

First Name Last Name Title Function Department Email Phone
Executive Manager People & Culture Manager HR
People & Culture Business Partner Manager HR
HR Business Partner Manager HR
People & Culture Projects Manager Manager HR
People and Culture Support Officer Manager HR
Director Customer and Community Experience Director Customer Service
Community Development Support Officer Manager Marketing
Manager Customer Service and Councillor Business Manager Customer Service
Planning Customer Experience and Support Officer Manager Customer Service
Payroll Officer Manager HR
Senior People & Culture Business Partner Director HR
Chief People Officer CXO HR
People Coordinator & Partnerships Non Manager HR

Apps Being Evaluated by Glen Eira City Council Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Glen Eira City Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Glen Eira City Council digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Glen Eira City Council Technographics
Glen Eira City Council is a Government organization based in Australia, with around 1408 employees and annual revenues of $137.0 million.
Glen Eira City Council operates a diverse technology stack with applications such as IgniteTech Computron, PageUp ATS and Zendesk Chat, covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Glen Eira City Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IgniteTech, PageUp and Zendesk.
Glen Eira City Council recently adopted applications including Oracle Cloud ERP in 2025, Hotjar in 2021 and Zendesk Service in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Glen Eira City Council’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Glen Eira City Council’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Glen Eira City Council technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.