Glintt
Beloura Office Park Edf.10 Quinta da Beloura,
Sintra, 2710-693,
Portugal
Sintra, 2710-693,
Portugal
351 219 100 200
Professional Services
Glintt Technographics
Glintt Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Glintt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1127 Glintt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Glintt has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Microsoft SharePoint for Enterprise Content Management in 2017, Talkdesk Enterprise Contact Center Platform for Call Center in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Glintt is running and its propensity to invest more and deepen its relationship with Cisco Systems , Microsoft , Talkdesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Glintt revenues, which have grown to $107.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Glintt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Glintt Tech Stack and Enterprise Applications
Glintt Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Glintt implemented Cisco Webex Meetings to provide enterprise Audio Video and Web Conferencing capability and customer-facing session support. The Cisco Webex Meetings deployment is exposed on Glintt's website to enable real-time client interactions and public meeting access alongside internal collaboration workflows.
The implementation leverages Cisco Webex Meetings core capabilities, including multi-party video, audio conferencing, screen sharing, meeting scheduling and participant management, with meeting recording and access controls configured to meet professional services communication needs. Cisco Webex Meetings is used as the primary web conferencing layer on the website, providing embedded join flows and live session orchestration for external stakeholders.
Operationally the solution supports client engagement and delivery teams across Glintt, centralizing synchronous communication for project meetings and customer briefings. Governance focuses on access control, meeting policy configuration and content retention settings within Cisco Webex Meetings to align conferencing use with corporate collaboration practices.
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Glintt Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2017 | 2017 |
In 2017, Glintt implemented Microsoft SharePoint as its Enterprise Content Management solution to support its public website, establishing a content platform tied to web publishing and corporate communications. The implementation uses Microsoft SharePoint to manage website pages and digital assets while enabling structured content publishing workflows and editorial control.
Microsoft SharePoint was configured to provide core Enterprise Content Management capabilities, including document libraries, versioning, metadata-driven organization, site and page publishing, access control, search indexing, and approval workflows. These functional modules support content lifecycle management, content publishing processes, and basic information architecture practices aligned with enterprise CMS requirements.
Operational coverage focused on web content and corporate communications functions within Glintt, with Microsoft SharePoint serving as the backend authoring and repository layer for the website. The deployment emphasized role-based permissions and content governance, enabling editorial roles to manage publishing and review cycles through SharePoint’s workflow and permission model.
Governance and workflow restructuring were implemented to formalize content approvals and maintain audit trails, using SharePoint’s native versioning and permissions to enforce editorial controls. Microsoft SharePoint, deployed as the Enterprise Content Management platform, therefore anchors Glintt’s website content operations and ongoing content governance processes.
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Glintt CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Talkdesk | Legacy | Talkdesk Enterprise Contact Center Platform | Call Center | CRM | n/a | 2018 | 2018 |
In 2018, Glintt implemented Talkdesk Enterprise Contact Center Platform to support its customer service operations. Glintt deployed Talkdesk Enterprise Contact Center Platform as the primary Call Center application for its customer support organization within the healthcare IT services business, standardizing contact handling across voice and digital channels.
The implementation focused on core Call Center capabilities, including automated call distribution and skills based routing, an interactive voice response layer, omnichannel session management, call recording, and real time operational dashboards and reporting. Configuration work emphasized agent desktop workflows, queue management, and workforce optimization features to align agent routing with service level targets and common healthcare IT support processes.
Governance and process changes centered on formalizing agent scripts, SLA monitoring, and consolidated reporting for service management. The project aimed to improve customer service and operational efficiency by centralizing contact handling and instrumenting performance dashboards with Talkdesk Enterprise Contact Center Platform.
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Call Center, Customer Engagement | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Glintt IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Glintt
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Glintt Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Glintt IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Glintt digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Glintt Technographics
Glintt is a Professional Services organization based in Portugal,
with around 1127 employees and annual revenues of $107.0 million.
Glintt operates a diverse technology stack with applications such as
Cisco Webex Meetings, Microsoft SharePoint and Talkdesk Enterprise Contact Center Platform,
covering areas like Audio Video and Web Conferencing, Enterprise Content Management and Call Center.
Glintt has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Cisco Systems, Microsoft and Talkdesk.
Glintt recently adopted applications including
Cisco Webex Meetings in 2020, Intuit Mailchimp in 2020 and Talkdesk Enterprise Contact Center Platform in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Glintt’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Glintt’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Glintt technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.