Global Prime Fx
Se 604Fl 635 Grafton Street,
Bondi Junction, 2022, NSW,
Australia
Bondi Junction, 2022, NSW,
Australia
61 2 8379 3622
Professional Services
Global Prime Fx Technographics
Global Prime Fx Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Global Prime Fx and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6 Global Prime Fx employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Global Prime Fx has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2020, Platformly CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Global Prime Fx is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , ManyChat , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Global Prime Fx revenues, which have grown to $1.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Global Prime Fx intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Global Prime Fx Tech Stack and Enterprise Applications
Global Prime Fx AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Global Prime Fx deployed LiveChat as a Chatbots and Conversational AI solution on its public website. The implementation targeted the firm's customer-facing web properties to provide real-time chat and visitor engagement for a professional services team of six employees.
The LiveChat implementation centered on the vendor's web chat widget and agent console, configured with canned responses, routing rules, chat transcripts, and visitor monitoring to support client inquiries and lead capture. LiveChat's conversational capabilities were used to standardize front-line interactions and align automated messaging with the companys client engagement workflows.
Operational ownership remained with customer-facing staff who manage the chat console during business hours and maintain response templates and conversation histories. Governance emphasized chat handling procedures, workflow configuration for routing and escalation, and deployment scope limited to the corporate website, with no external system integrations specified in the source.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Global Prime Fx Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Global Prime Fx implemented Microsoft 365 to provide core Collaboration capabilities. The Australia-based professional services firm of six employees deployed Microsoft 365 across business functions to support internal communications, document collaboration, and office productivity. Publicly visible site references show Microsoft 365 assets on the corporate website, indicating a cloud tenant deployment of Microsoft 365.
The implementation centers on standard Microsoft 365 functional modules such as Exchange Online email, Microsoft Teams for messaging and meetings, SharePoint and OneDrive for document storage and co-authoring, and the Office productivity suite. Deployment appears tenant-managed in the Microsoft cloud with centralized administrative controls appropriate for a small team, and governance likely emphasizes user provisioning, mailbox and document access policies, and basic compliance settings. Global Prime Fx Microsoft 365 Collaboration supports core business functions including operations, client communications, and knowledge management.
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Collaboration | Collaboration |
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2022 | 2022 |
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Global Prime Fx CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Platformly | Legacy | Platformly CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Global Prime Fx implemented Platformly CRM as its CRM, embedding Platformly CRM on its public website to capture inbound leads and centralize contact records. The deployment is a web embedded application used by the Australia-based professional services firm with six employees, with emphasis on front-end lead capture and a single contact repository for client interactions.
Configuration centers on contact and lead management, website form capture, sales pipeline stages, and email automation and workflow rules aligned with CRM category practices. Platformly CRM is operated by sales and client services functions to standardize follow-up, manage client interactions, and provide pipeline visibility, with governance focused on centralized data entry, consistent tagging, and stage progression for leads captured through the website.
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Customer Support | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Sales Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2020 | 2020 |
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Global Prime Fx PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Global Prime Fx IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Global Prime Fx CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Global Prime Fx
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Global Prime Fx Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Global Prime Fx IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Global Prime Fx digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Global Prime Fx Technographics
Global Prime Fx is a Professional Services organization based in Australia,
with around 6 employees and annual revenues of $1.8 million.
Global Prime Fx operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Platformly CRM,
covering areas like Chatbots and Conversational AI, Collaboration and CRM.
Global Prime Fx has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Platformly.
Global Prime Fx recently adopted applications including
Amazon CloudFront in 2023, ManyChat in 2022 and Slack Connect in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Global Prime Fx’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Global Prime Fx’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Global Prime Fx technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.