Globetrotter gear GmbH Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Globetrotter gear GmbH and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1100 Globetrotter gear GmbH employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Globetrotter gear GmbH has purchased the following applications: Apple Pay for Payment Processing in 2021, SEAK Employee Self Service for Employee Self Service in 2018, Solvemate for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Globetrotter gear GmbH is running and its propensity to invest more and deepen its relationship with Apple , SEAK Software , Teamtailor or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Globetrotter gear GmbH revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Globetrotter gear GmbH intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP Financial Management | n/a | 2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SEAK Software | Legacy | SEAK Employee Self Service | Employee Self Service | HCM | n/a | 2018 | 2018 |
In 2018, Globetrotter gear GmbH implemented SEAK Employee Self Service as part of its Employee Self Service portfolio to streamline HR interactions for a retail workforce of approximately 1,100 employees in Germany. The rollout included the SEAK Employee Service Portal, MSP, alongside full modules for workforce planning, time management and access control, establishing a coherent Employee Self Service layer for HR and operational managers.
Configuration focused on self-service workflows for leave management, booking entry, booking corrections and hour corrections, and the digitization of paperwork and folder management. SEAK Employee Self Service was configured to present role based interfaces for employees and managers, to capture time bookings, to route vacation requests through approval workflows and to support corrections and retrospective hour adjustments.
Operational coverage extended across corporate HR and retail store operations in Germany, with the portal serving as the primary employee touchpoint for time and absence transactions and access control administration. The implementation aligned time management and access control capabilities with the SEAK Employee Service Portal, MSP, to reduce manual folder handling and to centralize personnel related entries and corrections.
Governance changes included standardized request and approval workflows and centralized document handling, which resolved paperwork and folder management issues and reduced confusion around vacation requests. Explicit outcomes reported by internal stakeholders include clearer handling of booking corrections, more consistent booking entry procedures and improved hour correction processes following the SEAK Employee Self Service deployment.
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Recruiting, Applicant Tracking System | HCM |
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2021 | 2021 |
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Time and Attendance | HCM |
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2006 | 2006 |
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Workforce Management | HCM |
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2006 | 2006 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solvemate | Legacy | Solvemate | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Globetrotter gear GmbH implemented Solvemate on their website. Solvemate is deployed as a Chatbots and Conversational AI application to provide conversational self-service for customer service and online shopping assistance.
The implementation centers on a web-embedded Solvemate chatbot configured with a conversation builder, knowledge base powered FAQ automation, decision-tree guided workflows, and a reporting dashboard for conversational analytics. Configuration emphasizes automating first-contact resolution paths, guided troubleshooting, and product discovery flows using intent recognition and scripted conversational logic consistent with Chatbots and Conversational AI functionality.
Operational ownership rests with customer service and e-commerce teams who manage content, conversation scripts, and escalation criteria, backed by release governance that includes iterative script updates and performance monitoring. The deployment scope is the company website as the primary customer touchpoint, and Solvemate is used to centralize customer-facing conversational interactions with no specific backend system integrations disclosed.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2023 | 2025 |
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Customer Support | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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