AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Go-Centric Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
InVision Group Legacy InVision injixo Workforce Management HCM n/a 2020 2020
In 2020 Go-Centric implemented InVision injixo as its Workforce Management solution to govern contact center scheduling and adherence for Covid-19 response operations in Scotland, United Kingdom. The deployment focused on centralizing agent rosters and enforcing schedules, with staff instructed to comply with the schedule as stated by InVision injixo to support high‑volume inbound and outbound call handling. Configuration emphasized core Workforce Management capabilities including roster management, shift scheduling and intraday adherence, alongside forecast-driven capacity planning and real-time adherence workflows typical of WFM platforms. InVision injixo was used to structure daily shifts, define escalation windows and provide the scheduling backbone for triage and vaccination support activities. Operational coverage included the contact center teams handling inbound vaccination enquiry support helplines and outbound Covid-19 related outreach, executing functions such as triage with disposition instructions, issuing vaccination certificates, rescheduling and booking first, second, booster and flu jab appointments, and escalating critical calls that required emergency dispatch. Staff collaboration and team meetings were part of the operational model, with agents exchanging information to resolve enquiries and meet task acceptance criteria. Governance and process controls were implemented to maintain Covid-19 standards of practice, policies and work procedures, and to ensure handling of citizens data in accordance with General Data Protection Regulation. Escalation protocols, daily task acceptance criteria and a staff engagement plan were embedded into operational governance to align workforce scheduling with frontline public health support duties.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Parker Software Legacy WhosOn Hybrid Chat Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Power BI Analytics and BI Analytics and BI n/a 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Audio Video and Web Conferencing Collaboration 2019 2019
Collaboration Collaboration 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2019 2019
Call Center CRM 2019 2019
Customer Support CRM 2019 2019
Customer Support CRM 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2021 2021
IT Decision Makers and Key Stakeholders at Go-Centric
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Go-Centric Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Go-Centric Technographics

Go-Centric is a Professional Services organization based in United Kingdom, with around 1000 employees and annual revenues of $200.0 million.

Go-Centric operates a diverse technology stack with applications such as InVision injixo, WhosOn Hybrid Chat and Microsoft Power BI, covering areas like Workforce Management, Chatbots and Conversational AI and Analytics and BI.

Go-Centric has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as InVision Group, Parker Software and Microsoft.

Go-Centric recently adopted applications including Cloudflare CDN in 2021, InVision injixo in 2020 and Microsoft Power BI in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Go-Centric’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Go-Centric’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Go-Centric technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.