Go Travel Un
Rm 1504 15/F CHINACHEM TWR 34-37 Connaught Rd C,
Central District, n/a,
Hong Kong
Central District, n/a,
Hong Kong
852 29130600
Transportation
Go Travel Un Technographics
Go Travel Un Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Go Travel Un and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 25 Go Travel Un employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Go Travel Un has purchased the following applications: Sojern for Guest Management in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2011, FreshDesk Customer Support for Customer Support in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Go Travel Un is running and its propensity to invest more and deepen its relationship with Sojern , HotelLook , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Go Travel Un revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Go Travel Un intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Go Travel Un Tech Stack and Enterprise Applications
Go Travel Un ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sojern | Legacy | Sojern | Guest Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Go Travel Un implemented Sojern as a Guest Management solution on its website. The deployment was web focused and associated with the company based in Hong Kong, reflecting a lightweight, cloud delivered architecture appropriate for an organization with roughly 25 employees. Go Travel Un Sojern Guest Management is instrumented on the public booking site to capture visitor signals and manage guest level interactions for travel shoppers.
Configuration emphasized standard guest management capabilities, including audience segmentation, onsite personalization triggers, and campaign orchestration consistent with the Guest Management category. Sojern was configured to surface booking intent signals and to support targeted messaging workflows and automated visitor state management across session lifecycles, aligning with typical guest management functional workflows.
Integration work centered on a site tag or pixel implementation to feed web behavioral events into Sojern, enabling the application to act on real time signals within the booking funnel. Operational coverage focused on the digital marketing and e commerce functions, with the website as the primary touchpoint and data source for guest profiles and campaign activation.
Governance and rollout were managed by the internal marketing team, with emphasis on consent and visitor data handling as part of the deployment. The narrative documents an implementation where Sojern is the active Guest Management application on Go Travel Uns website, supporting segmentation and campaign orchestration for online travel shoppers.
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Reservation and Booking Management | ERP Services and Operations |
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2017 | 2017 |
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Go Travel Un Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Go Travel Un implemented Google Workspace (Formerly Google G-Suite) to provide cloud-hosted Collaboration and core productivity across the organization. The deployment centralized business email, calendaring, document collaboration, and file storage under Google Workspace, aligning the Transportation company's application footprint with the Collaboration category and supporting internal communications for a 25 employee operation headquartered in Hong Kong. Administrative controls and user provisioning are managed through the Google Workspace administrative console, providing centralized account management, access controls, and basic tenant-level governance typical for small enterprise SaaS deployments.
Public site markup for the company website indicates active use of Google Workspace, confirming Google Workspace (Formerly Google G-Suite) as part of the visible technology stack. Implemented functional modules include Gmail for business email, Google Drive and Google Docs for file storage and collaborative authoring, and Google Calendar for scheduling, which together support operations and customer-facing workflows. Governance emphasis centers on account provisioning and access policies to maintain secure Collaboration across the organization.
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Go Travel Un CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | FreshDesk Customer Support | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, Go Travel Un implemented FreshDesk Customer Support. Go Travel Un, a Hong Kong transportation company with 25 employees and approximately 3,000,000 in revenue, deployed FreshDesk Customer Support on its website to centralize customer service workflows. The FreshDesk Customer Support application, in the Customer Support category, functions as the primary platform for handling web-originated customer inquiries and servicing front-line support needs.
The deployment emphasized core Customer Support capabilities including ticketing and case management, a web support widget for onsite inquiry capture, knowledge base content publication, and standard automation such as SLA policies, canned responses, and routing rules for a small agent pool. Configuration work focused on agent roles and permissions, ticket lifecycle workflows, email-to-ticket conversion, and embedding the FreshDesk Customer Support web widget into the company site. Operational coverage is concentrated on the customer service function within the organization, and governance has been implemented through administrator-controlled configurations and documented response workflows to ensure consistent handling of web-sourced tickets.
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2015 | 2015 |
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PR and Media Communication | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2013 | 2013 |
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Go Travel Un PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2017 | 2017 |
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Go Travel Un PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Go Travel Un IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Go Travel Un
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Go Travel Un Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Go Travel Un IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Go Travel Un digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Go Travel Un Technographics
Go Travel Un is a Transportation organization based in Hong Kong,
with around 25 employees and annual revenues of $3.0 million.
Go Travel Un operates a diverse technology stack with applications such as
Sojern, Google Workspace (Formerly Google G-Suite) and FreshDesk Customer Support,
covering areas like Guest Management, Collaboration and Customer Support.
Go Travel Un has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sojern, Google and Freshworks.
Go Travel Un recently adopted applications including
Amazon EC2 in 2023, FreshDesk Customer Support in 2022 and OpenX OpenAudience in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Go Travel Un’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Go Travel Un’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Go Travel Un technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.