GOB Software & Systems
Europark Fichtenhain A 5,
Krefeld, 47807,
Germany
Krefeld, 47807,
Germany
49 2151 349-0
Professional Services
GOB Software & Systems Technographics
GOB Software & Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GOB Software & Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370 GOB Software & Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
GOB Software & Systems has purchased the following applications: Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2022, LogMeIn GoToMyPC for Remote Monitoring and Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GOB Software & Systems is running and its propensity to invest more and deepen its relationship with Microsoft , Zendesk , Mouseflow or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GOB Software & Systems revenues, which have grown to $45.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GOB Software & Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GOB Software & Systems Tech Stack and Enterprise Applications
GOB Software & Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, GOB Software & Systems implemented Microsoft 365 as its Collaboration platform. The deployment is referenced as being used on their website and was provisioned to support the Germany-based professional services firm with roughly 370 employees, centralizing cloud-hosted productivity and collaboration capabilities across corporate functions.
The Microsoft 365 rollout emphasized core Collaboration modules, including Exchange Online for enterprise email, SharePoint Online for team sites and intranet content, Microsoft Teams for synchronous collaboration, OneDrive for user file synchronization, and the Office application suite for document creation. Configuration work encompassed tenant-level administration, mailbox and site provisioning, Teams channel and SharePoint site structure, and OneDrive synchronization policies to align with professional services workflows.
Microsoft 365 was surfaced on the corporate website, enabling web-based access to collaborative content and document sharing for clients and partners, while keeping primary collaboration services cloud-hosted. Operational coverage included internal departments such as delivery, consulting, sales, and IT, with the platform supporting both internal collaboration and external client engagement through web-accessible resources.
Governance centered on tenant administration, user provisioning workflows, and policy controls for information governance and external sharing, administered by corporate IT. Rollout and ongoing management emphasized standardized provisioning and site lifecycle controls to maintain collaboration hygiene and consistent cross-departmental usage.
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GOB Software & Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2022 | 2022 |
In 2022, GOB Software & Systems implemented Zendesk Service on its public website to capture customer inquiries and centralize support workflows. The deployment uses Zendesk Service as a web embedded intake channel, exposing a web widget and self service discovery to route cases into a centralized ticketing queue. This positions Zendesk Service within the Customer Support function to handle inbound tickets, message threading, and agent collaboration across customer facing touchpoints.
The architecture follows a cloud SaaS pattern with website channels feeding tickets into the Zendesk Service platform where category aligned capabilities such as ticketing, knowledge base self service, SLA based routing, and operational reporting were configured to reflect support processes. Operational scope focuses on customer support and account management teams, with administrative governance implemented to manage agent roles, ticket workflows, escalation rules, and a phased rollout across support groups. The implementation emphasizes embedding Zendesk Service on the website as the primary customer support intake point and standardizing support workflows through centralized ticket orchestration.
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2016 | 2016 |
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GOB Software & Systems ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn GoToMyPC | Remote Monitoring and Management | ITSM | n/a | 2020 | 2020 |
In 2020, GOB Software & Systems deployed LogMeIn GoToMyPC as part of its Remote Monitoring and Management tooling, with public access points surfaced on the corporate website. The deployment of LogMeIn GoToMyPC is referenced directly on the GOB website, indicating a web‑initiated remote access channel for employee and client sessions.
The implementation centers on core remote access capabilities common to Remote Monitoring and Management, including browser based remote desktop access, session initiation and management, and centralized administration of access credentials. LogMeIn GoToMyPC is configured to provide endpoint connectivity and session logging, aligning remote support workflows with the company IT posture.
Operational coverage is focused on GOBs Professional Services and IT support functions across Germany, with the application used to enable remote troubleshooting, client demonstrations, and secure offsite access to corporate desktops. Access to LogMeIn GoToMyPC is provisioned through the corporate site, which serves as a user entry point for initiating remote sessions.
Governance practices include centralized administration of user accounts, role aligned access controls, and audit oriented session recording to support oversight of remote sessions. The implementation reflects a category aligned approach to Remote Monitoring and Management designed to standardize remote access and support processes within GOB Software & Systems.
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GOB Software & Systems TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2022 | 2022 |
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GOB Software & Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at GOB Software & Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by GOB Software & Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GOB Software & Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GOB Software & Systems digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD GOB Software & Systems Technographics
GOB Software & Systems is a Professional Services organization based in Germany,
with around 370 employees and annual revenues of $45.0 million.
GOB Software & Systems operates a diverse technology stack with applications such as
Microsoft 365, Zendesk Service and LogMeIn GoToMyPC,
covering areas like Collaboration, Customer Support and Remote Monitoring and Management.
GOB Software & Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, Zendesk and GoTo (formerly LogMeIn).
GOB Software & Systems recently adopted applications including
Zendesk Service in 2022, OneTrust CookiePro in 2022 and Microsoft Dynamics 365 Marketing in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GOB Software & Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GOB Software & Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GOB Software & Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.