GODIVA
333 W 34th St,
New York, 10001, NY,
United States
New York, 10001, NY,
United States
1 180-094-3482
Professional Services
GODIVA Technographics
GODIVA Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GODIVA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3800 GODIVA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GODIVA has purchased the following applications: SAP Business Suite for ERP Financial in 2013, Sterling Background Check for BackGround Screening in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GODIVA is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , CyberSource, Visa company or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GODIVA revenues, which have grown to $950.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GODIVA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GODIVA Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Business Suite | ERP Financial | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, GODIVA implemented SAP Business Suite to support core ERP Financial operations. The engagement focused on establishing a stabilized enterprise ERP landscape through deployment of SAP Business Suite and associated technical IT infrastructure for the company ERP team.
SAP Business Suite was configured to support standard ERP Financial workflows, including general ledger processing, accounts payable and receivable flows, and financial reporting orchestration, aligned with corporate accounting processes. Technical workstreams centered on SAP Basis administration, system parameterization, transport management and technical monitoring to maintain system availability.
Project delivery included PM'ed and provided technical IT infrastructure support for GODIVA’s ERP team, serving as GODIVA’s interim basis manager, processing and resolving ERP related IT trouble tickets, and managing the deployment of SAP ERP software. Governance emphasized centralized incident handling and IT operations coordination, with documented handoffs for system administration and ticket escalation during the rollout.
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ERP Financial | ERP Financial Management |
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2016 | 2017 |
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Expense Management | ERP Financial Management |
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2013 | 2013 |
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Payment Processing | ERP Financial Management |
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2019 | 2019 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2019 | 2019 |
In 2019, GODIVA implemented Sterling Background Check as its enterprise background screening and onboarding application within the BackGround Screening category. The Sterling Background Check deployment supported HR Shared Services and recruiting workflows, managing background checks and onboarding for over 1,200 candidates annually.
Configuration centered on standard background screening and onboarding modules, with Sterling Background Check orchestrating candidate screening workflows, results adjudication, and automated candidate status updates into hiring pipelines. GODIVA maintained system administrator roles to manage screening packages, vendor services, and screening policy configurations.
The Sterling Background Check instance was integrated with Workday Recruiting and aligned with Core HR optimization work, and it operated alongside Phenom TXM where GODIVA retained an internal technical expert to coordinate candidate experience tooling with screening. HR technical support and case management for screening activity were handled through ServiceNow, enabling structured ticketing and issue resolution tied to screening outcomes.
Operational coverage included North America HRIS subject matter expertise and a global compliance remit across ten countries, with governance led by GODIVAs Global HR Compliance Lead to ensure legal and policy adherence and to maintain vendor contract terms. During the 2019 to 2021 period, HRIS teams supported Workday Recruiting optimizations that reduced time to hire by 25% and managed LMS implementations and a large reorganization, with Sterling Background Check embedded as the screening layer within those HR processes.
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Core HR | HCM |
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2019 | 2019 |
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HR Service Delivery | HCM |
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2019 | 2019 |
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Learning and Development | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2013 | 2013 |
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Workforce Management | HCM |
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2013 | 2013 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, GODIVA implemented Microsoft 365 for Collaboration across corporate teams and customer facing web content. The deployment used a Microsoft cloud SaaS tenant model tied to the corporate domain, providing centralized provisioning and identity controls for employees and web facing assets.
Microsoft 365 delivers standard Collaboration capabilities including Exchange Online email, SharePoint Online content management, OneDrive file storage and Microsoft Teams communication and meeting functionality, which together support messaging, document collaboration, and intranet content publishing. Configurations focused on tenant level policies, mailbox and site provisioning, and document sharing controls to support cross functional workflows.
Use of Microsoft 365 on their website indicates integration between content services and public site workflows, enabling web content and asset publishing by marketing and ecommerce teams. Governance combined centralized tenant administration by corporate IT with delegated site ownership and role based access for business units to manage content lifecycle and permissions.
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2012 | 2012 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Advanced Planning and Scheduling | SCM |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2020 | 2020 |
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Customer Data Platform | CRM |
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2020 | 2020 |
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Customer Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at GODIVA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by GODIVA Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD GODIVA Technographics
GODIVA is a Professional Services organization based in United States,
with around 3800 employees and annual revenues of $950.0 million.
GODIVA operates a diverse technology stack with applications such as
SAP Business Suite, Sterling Background Check and Microsoft 365,
covering areas like ERP Financial, BackGround Screening and Collaboration.
GODIVA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Sterling Talent Solutions and Microsoft.
GODIVA recently adopted applications including
Momentive Usabilla in 2021, Adobe Experience Cloud in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GODIVA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GODIVA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GODIVA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.