Godrej Infotech
Plant 10, Pirojshanagar,
Mumbai, 400 079,
India
Mumbai, 400 079,
India
91 22 6796 4005
Professional Services
Godrej Infotech Technographics
Godrej Infotech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Godrej Infotech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Godrej Infotech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Godrej Infotech has purchased the following applications: Microsoft Dynamics NAV for ERP Financial in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017, Microsoft Dynamics CRM for CRM in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Godrej Infotech is running and its propensity to invest more and deepen its relationship with Microsoft , Cisco Systems , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Godrej Infotech revenues, which have grown to $170.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Godrej Infotech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Godrej Infotech Tech Stack and Enterprise Applications
Godrej Infotech ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics NAV | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, Godrej Infotech implemented Microsoft Dynamics NAV. The Microsoft Dynamics NAV deployment targeted core finance and accounting operations under the ERP Financial category and began adoption by accounting staff in September 2017.
Configuration and day to day use emphasized transaction processing modules for receipt posting, payment processing, reconciliation workflows, sales order punching, and expense booking. The implementation supported accounts payable and accounts receivable workflows alongside routine ledger and bookkeeping activities, reflecting the working knowledge reported by the Accountant Account and Finance role.
Operational scope was centered on the Finance and Accounts department with extension into sales order entry to support order-to-cash handoffs, aligning Microsoft Dynamics NAV with transactional finance and order processing responsibilities. Governance and process stewardship remained within internal accounting teams, with accounting personnel maintaining system configuration and transactional workflows since September 2017.
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Godrej Infotech Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017 Godrej Infotech deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution and embedded meeting access on the corporate website to support client engagement and remote service delivery. The company is a Professional Services firm based in India with approximately 750 employees, and the Cisco Webex Meetings implementation addresses both external client sessions and internal collaboration needs.
Cisco Webex Meetings was configured to deliver standard conferencing capabilities including scheduled and ad hoc meetings, HD video, screen sharing, meeting recording, host controls, and participant management. The Cisco Webex Meetings integration with the website enabled browser based join flows and simplified access for external invitees, reducing friction for client facing meeting scheduling and delivery.
Operational coverage emphasizes professional services delivery, sales and client onboarding workflows across India, with team hosts provisioning meetings and IT maintaining tenant level administration. The deployment of Cisco Webex Meetings supports cross functional business functions including project delivery, pre sales demos, and account management.
Governance for Cisco Webex Meetings centered on meeting access controls, role based host privileges, and recorded content retention policies to align conferencing behavior with corporate security and compliance expectations.
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Collaboration | Collaboration |
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2017 | 2017 |
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Godrej Infotech CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics CRM | CRM | CRM | n/a | 2012 | 2012 |
In 2012 Godrej Infotech published results from its Microsoft Dynamics CRM implementation, reporting measurable changes after the deployment. The company deployed Microsoft Dynamics CRM at its Mumbai head office in April 2011 and went live within five weeks, positioning the application as the primary CRM for sales and marketing workflows.
The Microsoft Dynamics CRM implementation was configured with real-time dashboards and reporting modules that generate weekly, monthly, and yearly sales performance reports. Core functional capabilities implemented include a sales funnel and opportunity management view, forecast versus actual revenue tracking, target versus achievement tracking for individual salespeople, and a documented six stage opportunity conversion process that standardizes lead to order progression.
The solution was integrated with Microsoft Office Outlook to improve user adoption and streamline access to client, pipeline, opportunity, and lead information from a familiar email environment. Operational coverage began at the Mumbai head office and the company positioned the deployment as a template for other business environments across its offices including the US, with management able to drill down into KPIs and slice data by salesperson, leads, and opportunities.
Governance and process changes accompanied the rollout, replacing spreadsheet based reporting with configured dashboards and reshaping sales and customer interaction processes to align with the new CRM workflows. Reported outcomes include a greater than 50% increase in productivity, lead to opportunity conversion improvements of more than 75%, reduced reporting time by half, higher user adoption driven by Outlook integration and improved look and feel, and an overall increase in revenues documented in the company report.
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Customer Experience | CRM |
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2022 | 2022 |
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Godrej Infotech ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2017 | 2017 |
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Godrej Infotech IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Godrej Infotech
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Apps Being Evaluated by Godrej Infotech Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Godrej Infotech IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Godrej Infotech digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Godrej Infotech Technographics
Godrej Infotech is a Professional Services organization based in India,
with around 750 employees and annual revenues of $170.0 million.
Godrej Infotech operates a diverse technology stack with applications such as
Microsoft Dynamics NAV, Cisco Webex Meetings and Microsoft Dynamics CRM,
covering areas like ERP Financial, Audio Video and Web Conferencing and CRM.
Godrej Infotech has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft and Cisco Systems.
Godrej Infotech recently adopted applications including
Hotjar in 2022, Microsoft Dynamics NAV in 2017 and Cisco Webex Meetings in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Godrej Infotech’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Godrej Infotech’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Godrej Infotech technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.