AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Gold Coast Health Plan Tech Stack and Enterprise Applications

Gold Coast Health Plan HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ADP Legacy ADP Workforce Now Core HR HCM n/a 2021 2021
In 2021, Gold Coast Health Plan implemented ADP Workforce Now to serve Core HR functions. ADP Workforce Now is deployed as the organization’s centralized HR platform for its approximately 400 employees, and the application is surfaced through Gold Coast Health Plan’s website for employee access and self-service authentication. The deployment focuses on Core HR capabilities typical of the category, including a centralized HRIS for employee records, payroll processing workflows, benefits administration configuration, time and attendance tracking, and manager and employee self-service portals. Configuration work emphasized role-based access controls, standard HR workflows such as hire to retire and manager approvals, and built-in compliance reporting aligned to healthcare employer requirements. Operational coverage is primarily the HR department and people managers supporting the organization’s US workforce, with the ADP Workforce Now application used to consolidate personnel data and operationalize routine HR processes. Governance practices align to centralized recordkeeping and policy enforcement, with HR ownership of system configuration and workflow governance, and the platform surfaced on the corporate website to provide direct employee access to ADP Workforce Now for Core HR and payroll functions.
Gold Coast Health Plan ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HealthEdge Software Legacy HealthRules Payer Core Admin Processing System ERP Services and Operations n/a 2022 2022
In 2022, Gold Coast Health Plan deployed HealthRules Payer as its Core Admin Processing System to support a multi-vendor program rollout and a new D-SNP line of business. The implementation explicitly supported the D-SNP launch activities including the Knox Keene application, Part-D Pharmacy processes, and regulatory submissions to DMHC, DHCS, and CMS as part of concurrent bid and enrollment workstreams. The deployment centered on HealthRules Payer for core administration while integrating CaseNet TruCare Medical Management for utilization management and care management functions, including UM, CM assessment and referrals, G&A, HECL, and PHM capabilities. The implementation also delivered member and provider Portals, a Call Center stack, Fulfillment, and a Mailroom system, with configuration addressing enrollment, adjudication, benefits administration, and clinical referral workflows consistent with a Core Admin Processing System. Integration work included Edifecs EDI connectivity and interfaces to 170 Trading Partners including DHCS and delegated entities, plus integrations to internal systems tracked through ADO and MS Project. The program involved multiple vendors engaged via eight RFPs to install, configure, integrate, and deploy the HealthEdge HealthRules Payer Core Admin alongside CaseNet TruCare and peripheral systems, and included a Symplr 5.5.2 upgrade tied to credentialing and provider directory workflows. Governance was organized under the Operations of the Future program with sustained project management and business analysis support. Operational scope covered provider contracting, provider relations, provider directory, credentialing, medical management, call center operations, and fulfillment, with project documentation and vendor coordination managed through ADO and MS Project to support phased rollout and regulatory submissions.
Gold Coast Health Plan Blockchain
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Conduent Legacy Conduent Blockchain Solution Blockchain Platform Blockchain n/a 2019 2020
In 2019 Gold Coast Health Plan implemented Conduent Blockchain Solution to support its Medicaid managed care administration. The Conduent Blockchain Solution, classified as a Blockchain Platform, was engaged to automate claims processing workflows and leverage analytics to enhance member experience and improve payment accuracy, with implementation underway and expected to be complete in 2020. Configuration work concentrated on instrumenting an immutable distributed ledger for auditable transaction history, deploying smart contract enabled rule enforcement for claims adjudication, and integrating analytics instrumentation to surface payment anomalies and member experience signals. The deployment emphasized claims orchestration, payment routing, and analytics modules that are characteristic of a Blockchain Platform, enabling automated claim validation and controlled payment execution within plan operations. Operational coverage targeted Medicaid managed care administration functions across claims, finance, and member services, embedding blockchain governance into adjudication and payment workflows and prompting process adjustments to align operational roles with automated validation. Vendor statements highlighted the intent to enhance the member experience and ensure each claim is properly analyzed and efficiently paid, with the project scheduled for completion in 2020.
Gold Coast Health Plan CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2020 2020
Gold Coast Health Plan IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Gold Coast Health Plan

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Gold Coast Health Plan Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gold Coast Health Plan IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gold Coast Health Plan digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Gold Coast Health Plan Technographics
Gold Coast Health Plan is a Healthcare organization based in United States, with around 400 employees and annual revenues of $52.0 million.
Gold Coast Health Plan operates a diverse technology stack with applications such as ADP Workforce Now, HealthRules Payer and Conduent Blockchain Solution, covering areas like Core HR, Core Admin Processing System and Blockchain Platform.
Gold Coast Health Plan has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as ADP, HealthEdge Software and Conduent.
Gold Coast Health Plan recently adopted applications including HealthRules Payer in 2022, ADP Workforce Now in 2021 and Crazy Egg in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gold Coast Health Plan’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Gold Coast Health Plan’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gold Coast Health Plan technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.