San Dimas, 91773, CA,
United States
Golden State Water Company Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Golden State Water Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 550 Golden State Water Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Golden State Water Company has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2021, Oracle JD Edwards EnterpriseOne HCM for Core HR in 2017, Oracle Utilities Mobile Workforce Management for Field Service Management in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Golden State Water Company is running and its propensity to invest more and deepen its relationship with Oracle , Peoplefluent , FinQuery, formerly LeaseQuery or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Golden State Water Company revenues, which have grown to $331.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Golden State Water Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP Financial Management | n/a | 2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne HCM | Core HR | HCM | n/a | 2017 | 2017 |
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Learning and Development | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2010 | 2013 |
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Payroll | HCM |
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2017 | 2017 |
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Recruiting, Applicant Tracking System | HCM |
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2022 | 2022 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Utilities Mobile Workforce Management | Field Service Management | ERP Services and Operations | Origin Utility | 2017 | 2017 |
In 2017 Golden State Water Company deployed Oracle Utilities Mobile Workforce Management as a Field Service Management solution, with Origin Utility engaged as the implementation partner. The deployment targeted field operations and customer service workflows for a mid sized utilities organization and positioned Oracle Utilities Mobile Workforce Management as the primary mobile workforce platform for crew coordination and field task execution.
The project configured Oracle Utilities Mobile Workforce Management to support mobile crew workflows and work order management, schedule and dispatch coordination, and offline field data capture consistent with Field Service Management capabilities. Customer staff in the role of Customer Service Trainer and Support Specialist and Business Analyst wrote and executed functional test scripts, performed application testing, and helped define configuration and procedural artifacts.
Integrations included explicit alignment with Oracle Customer Care and Billing CC&B, the customer self service portal, and IVR and e channel components, with the CC&B Technical team receiving functional test inputs. Documentation and procedural artifacts were produced using Info Map and UPK to create process flow maps and step by step instructions, and the program included testing of the self service portal prior to go live with vendor troubleshooting support.
Governance and rollout emphasized operational readiness and knowledge transfer, delivered through instructor led workshops, web based training, job aides, and coaching to support front office inquiries, outage handling, and complex billing interactions. Ongoing responsibilities included application testing and support for Oracle Mobile Workforce Management for field operations and serving as the point of contact between vendor teams and internal operations.
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Lease Management | ERP Services and Operations |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2020 | 2020 |
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Utilities Customer Care and Billing | CRM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2018 | 2018 |
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