GoldenSource
111 Broadway, 16th Floor,
New York, 10006, NY,
United States
New York, 10006, NY,
United States
1 212-798-7100
Professional Services
GoldenSource Technographics
GoldenSource Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GoldenSource and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 GoldenSource employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GoldenSource has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, Amazon SES for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GoldenSource is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GoldenSource revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GoldenSource intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GoldenSource Tech Stack and Enterprise Applications
GoldenSource AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, GoldenSource implemented Tawk.to on its corporate website to provide website based customer support and real time visitor engagement. The relationship is GoldenSource using Tawk.to as a Chatbots and Conversational AI solution for customer support and digital engagement.
The implementation centers on the Tawk.to live chat widget and agent dashboard, configured with proactive chat triggers, canned responses, and visitor monitoring to handle synchronous and asynchronous conversations. Tawk.to chat transcripts and agent presence features were enabled to support conversation continuity and internal handoff workflows.
Deployment was executed by embedding the Tawk.to JavaScript widget into public site pages, making the application the primary web channel for customer service inquiries, sales lead intake, and marketing engagement on the site. Operational coverage is focused on the corporate website and the customer facing touchpoints managed by digital engagement and customer service teams.
Governance for the Tawk.to deployment included chat routing configuration, agent role and access controls within the Tawk.to console, and standardization of response templates and transcript logging for auditability. Rollout and ongoing operations were managed internally by GoldenSource teams responsible for web operations and client support, with administration centralized in the agent dashboard.
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GoldenSource Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, GoldenSource implemented Microsoft 365. The deployment positions Microsoft 365 as the central Collaboration platform for the 500 employee professional services firm in the United States, and the corporate website indicates active use of Microsoft 365 services.
GoldenSource uses Microsoft 365 as its Collaboration platform for internal communications and document management. The implementation centers on Microsoft 365 core workloads, including Exchange Online for enterprise email, SharePoint Online and OneDrive for document management and knowledge sharing, and Teams for synchronous collaboration and meetings, supporting business functions such as internal communications, project collaboration, and client-facing content workflows.
Architecturally the environment follows a cloud first Microsoft 365 tenancy model with centralized administration through the Microsoft 365 admin center and identity managed via Azure Active Directory, enabling user provisioning and role based access controls. The website presence suggests Microsoft hosted content and authentication flows are surfaced externally, indicating integration between the corporate web layer and Microsoft 365 services.
Governance activity aligns with Collaboration category best practices, focusing on site and team provisioning policies, information architecture for SharePoint sites, retention and compliance settings, and security controls for external sharing. These governance and configuration elements align Microsoft 365 with GoldenSource business functions for document management and internal collaboration.
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GoldenSource PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020 GoldenSource deployed Amazon SES to handle transactional email originating from its website. GoldenSource uses Amazon SES for Transactional Email to support customer communications, account notifications, and operational alerts generated by the company web properties, centralizing programmatic email delivery and template-driven messaging.
The implementation integrated Amazon SES with the website backend via SMTP credentials and the SES API endpoint, and configured verified sending domains with email authentication controls such as DKIM and SPF. Functional coverage included template management for transactional content, bounce and complaint handling workflows, and quota and sending authorization controls managed through the AWS console and domain verification processes, with administrative access controls governing who can send on behalf of GoldenSource.
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GoldenSource IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Database Management | IaaS |
|
2017 | 2017 |
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IT Decision Makers and Key Stakeholders at GoldenSource
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by GoldenSource Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GoldenSource IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GoldenSource digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD GoldenSource Technographics
GoldenSource is a Professional Services organization based in United States,
with around 500 employees and annual revenues of $50.0 million.
GoldenSource operates a diverse technology stack with applications such as
Tawk.to, Microsoft 365 and Amazon SES,
covering areas like Chatbots and Conversational AI, Collaboration and Transactional Email.
GoldenSource has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Tawk.to, Microsoft and Amazon Web Services (AWS).
GoldenSource recently adopted applications including
Google Cloud Platform (GCP) in 2021, Amazon SES in 2020 and Tawk.to in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GoldenSource’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GoldenSource’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GoldenSource technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.