Goldwin
2-20-6 Shoto Shibuya-ku,
Tokyo, 150-8517,
Japan
Tokyo, 150-8517,
Japan
81 3 3481 7201
Leisure and Hospitality
Goldwin Technographics
Goldwin Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Goldwin and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1510 Goldwin employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goldwin has purchased the following applications: Microsoft 365 for Collaboration in 2018, DocuSign eSignature for Digital Signing in 2022, Vanish Standard STAFF START for Customer Experience in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goldwin is running and its propensity to invest more and deepen its relationship with Microsoft , Google , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goldwin revenues, which have grown to $853.5 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goldwin intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Goldwin Tech Stack and Enterprise Applications
Goldwin Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Goldwin implemented Microsoft 365 as its primary Collaboration platform and publicly indicates use of Microsoft 365 on its website. The deployment is framed as a cloud first adoption of Microsoft 365 to support employee collaboration and corporate communications across the organization in Japan.
Microsoft 365 was configured to provide standard Collaboration capabilities including cloud email, document collaboration and versioning, team chat and meeting services, and centralized content libraries. Microsoft 365 is used to enable shared document storage and coauthoring, collaboration workflows, and calendaring across corporate functions.
Operational coverage focuses on Goldwin corporate and administrative users in Japan, with Microsoft 365 serving as the foundation for internal collaboration and content publishing linked from the company website. The implementation implies centralized tenant administration, user provisioning, and role based access controls consistent with Microsoft 365 deployment patterns.
Governance emphasizes policy driven access and content governance, including administrative controls for information sharing and compliance controls typical of Microsoft 365. The narrative centers on Microsoft 365 as Goldwin's Collaboration platform, supporting collaboration, document management, and corporate communication workflows.
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Collaboration | Collaboration |
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2022 | 2022 |
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Goldwin Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| DocuSign | Legacy | DocuSign eSignature | Digital Signing | Content Management | n/a | 2022 | 2022 |
In 2022, Goldwin implemented DocuSign eSignature as a Digital Signing solution on its public website. The DocuSign eSignature deployment is used to capture legally binding electronic signatures and to execute documents through web-embedded signing flows on goldwin.co.jp.
The implementation leverages core Digital Signing capabilities, including template management for repeatable agreement forms, web-embedded signing sessions, configurable signer authentication options, and detailed tamper-evident audit trails and transaction records. DocuSign eSignature is positioned to manage document lifecycle elements typical of digital signing, such as signature capture, recipient routing, and evidentiary signing logs.
Operationally the solution is scoped to the company website and supports public-facing agreement capture for customer interactions on the site, aligning the application with customer-facing legal and transactional workflows. The deployment emphasizes web-based signature orchestration and document execution as the primary business function, with DocuSign eSignature recorded as the Digital Signing application used by Goldwin in 2022.
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Goldwin CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Vanish Standard | Legacy | Vanish Standard STAFF START | Customer Experience | CRM | n/a | 2021 | 2021 |
In 2021, Goldwin implemented Vanish Standard STAFF START on its public website. Vanish Standard STAFF START is deployed as a Customer Experience application and is embedded into pages on goldwin.co.jp to surface staff-driven engagement and customer-facing service prompts. The deployment targets online retail touchpoints and supports front-line teams that interact with customers via the site.
The implementation uses a web-hosted architecture, running the Vanish Standard STAFF START application as a client-side component integrated into page templates with centralized configuration and content management. Functional capabilities implemented align with Customer Experience tooling, including on-site engagement mechanisms, session-level instrumentation, and configurable staff interaction workflows. Governance and operational ownership are structured around customer-facing and retail operations teams, with configuration and content updates pushed through centralized administration and site template revisions.
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Goldwin IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Goldwin
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Goldwin Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Goldwin IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Goldwin digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Goldwin Technographics
Goldwin is a Leisure and Hospitality organization based in Japan,
with around 1510 employees and annual revenues of $853.5 million.
Goldwin operates a diverse technology stack with applications such as
Microsoft 365, DocuSign eSignature and Vanish Standard STAFF START,
covering areas like Collaboration, Digital Signing and Customer Experience.
Goldwin has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, DocuSign and Vanish Standard.
Goldwin recently adopted applications including
Google Workspace (Formerly Google G-Suite) in 2022, DocuSign eSignature in 2022 and Vanish Standard STAFF START in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Goldwin’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Goldwin’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Goldwin technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.