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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

Gonville Hotels
Location
2 Gonville Pl,
Cambridge, CB1 1LY,
United Kingdom
Website
https://www.gonvillehotel.co.uk/
Phone
44 12 2336-6611
Artw industry
Leisure and Hospitality
Employee
Revenue

Gonville Hotels Technographics

Gonville Hotels Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Gonville Hotels and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 89 Gonville Hotels employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Gonville Hotels has purchased the following applications: Sage 50 for ERP Financial in 2012, HART PMS for Hotel Property Management in 2018, TeamSupport SnapEngage for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Gonville Hotels is running and its propensity to invest more and deepen its relationship with Sage , HART PMS , Brilliant POS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Gonville Hotels revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gonville Hotels intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Gonville Hotels Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage 50 ERP Financial ERP Financial Management n/a 2012 2012
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
HART PMS Legacy HART PMS Hotel Property Management ERP Services and Operations n/a 2018 2018
In 2018 Gonville Hotels implemented HART PMS as its Hotel Property Management platform to centralize front desk and guest operations at the Gonville Hotel in Cambridge. The deployment focused on Front of House workflows and daily operations managed by the Front of House Manager, covering receptionists, concierge, porters and night staff and supporting duty management shifts and guest check in and check out processes. HART PMS was configured to support core Hotel Property Management capabilities including reservations and front desk operations, guest profiles and folio management, billing and payment posting, and coordination with housekeeping and night audit routines. Configuration work emphasized receptionist workflows, shift handovers and tailored staff access levels to align with the hotel chains service standards and the Front of House Managers operational responsibilities. Operational integration includes explicit synchronization with the Fourth HR system, with the Front of House Manager maintaining employee records and personnel processes in Fourth while working alongside the HART PMS development team to keep HART PMS updated and running efficiently. The implementation was managed without a separate implementation partner, relying on ongoing interaction between hotel operations and the HART PMS development resources to iterate improvements. Governance and process changes were driven by the Front of House Manager who absorbed HR administrative functions in the absence of a dedicated HR department, instituted regular 1 to 1s, team meetings and tailored development plans, and used HART PMS operational controls to standardize shift coverage and complaint handling. Outcomes documented in internal notes include a reduction in Front of House employee turnover and achieving the highest engagement and satisfaction score across hotel departments for two consecutive years in the Gonville Voice Engagement and Satisfaction Survey.
Point Of Sale ERP Services and Operations 2012 2012
Reservation and Booking Management ERP Services and Operations 2017 2017
Reservation and Booking Management ERP Services and Operations 2022 2022
Reservation and Booking Management ERP Services and Operations 2019 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
TeamSupport Legacy TeamSupport SnapEngage Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Chatbots and Conversational AI AI-Powered Application 2019 2019
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2017 2017
Online Meeting Scheduling Collaboration 2021 2021
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Professional Services
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PEO (Professional Employer Organization) Professional Services 2018 2018
IT Decision Makers and Key Stakeholders at Gonville Hotels
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Gonville Hotels Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Gonville Hotels Technographics

Gonville Hotels is a Leisure and Hospitality organization based in United Kingdom, with around 89 employees and annual revenues of $10.0 million.

Gonville Hotels operates a diverse technology stack with applications such as Sage 50, HART PMS and TeamSupport SnapEngage, covering areas like ERP Financial, Hotel Property Management and Chatbots and Conversational AI.

Gonville Hotels has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, HART PMS and TeamSupport.

Gonville Hotels recently adopted applications including ResDiary in 2022, OneTrust CookiePro in 2022 and Phorest Salon Software in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Gonville Hotels’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Gonville Hotels’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Gonville Hotels technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.