AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Good Day Pharmacy Tech Stack and Enterprise Applications

Good Day Pharmacy ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
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Insight
Abacus Rx Legacy Abacus Pharmacy Plus Software Pharmacy Management ERP Services and Operations n/a 2019 2019
In 2019, Good Day Pharmacy deployed Abacus Pharmacy Plus Software as its Pharmacy ERP. The Abacus Pharmacy Plus Software implementation targeted core pharmacy functions including prescription validation, dispensing workflows, inventory control, billing transactions, and comprehensive patient prescription recordkeeping to support daily pharmacy operations. The deployment centered on the Pharmacy Department at Good Day Pharmacy in Middleburg, FL, covering pharmacists, pharmacy technicians, billing technicians, and customer service staff. Functional configuration emphasized modules for prescription review and modification, controlled substance and supplies tracking, license and certification record management, and audit-ready documentation to align with federal and state pharmacy requirements. Governance and process changes accompanied the technical rollout, with pharmacy leadership establishing standardized policies and procedures for daily operations and pursuing URAC accreditation. Staff training and operational ownership were explicit priorities, with the Pharmacy Department Manager and Pharmacist in Charge developing expertise in Abacus Pharmacy Plus Software and supervising workflow adherence to ensure accuracy of filled prescriptions prior to dispensing or shipping. Operational scope therefore included pharmacy operations, billing, customer service, and regulatory compliance functions, with documented procedures and staff certification management embedded in the system configuration. The implementation reinforced requirements to maintain in-state and out-of-state pharmacy licenses and to communicate prescription accuracy with other healthcare providers before dispensing.
Good Day Pharmacy AI-Powered Application
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Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Good Day Pharmacy implemented Freshdesk Messaging (Formerly Freshchat) on its public website to introduce Chatbots and Conversational AI driven customer interactions. The deployment leverages the Freshdesk Messaging SaaS widget embedded in site pages, combining automated bot flows, intent detection, proactive messaging and live agent handoff to orchestrate real time conversations. Configuration work emphasized conversational workflows, canned responses and a centralized conversation inbox for the customer service team, all managed through the Freshdesk Messaging admin console. The architecture is cloud SaaS provided by Freshworks, requiring front end script embedding and console configuration rather than on premise infrastructure changes. Operational scope centers on website customer service and pharmacy patient support, routing inquiries to pharmacy support staff via the Freshdesk Messaging agent interface. Governance elements implemented include role based access controls, scripted escalation paths and templated responses to standard pharmacy queries, along with notification and business hours controls inside the application. The deployment focuses on core Chatbots and Conversational AI capabilities to automate triage and provide seamless handoff to human agents while centralizing conversational workflows for the support organization.
Good Day Pharmacy Collaboration
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Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
In 2021, Good Day Pharmacy deployed Microsoft 365 as its Collaboration platform. The deployment centralized core productivity and team communication for the 100 employee US based pharmacy, and the implementation is surfaced on their public website. The Microsoft 365 implementation follows a cloud tenant model and provides email, calendaring, chat, document storage, and Office applications, aligning with standard Collaboration functional capabilities. Configurations included user account provisioning, mailbox and group configuration, SharePoint based document libraries, and OneDrive for personal file sync to support staff productivity. Operational coverage targeted pharmacy operations, administrative and customer service functions, and governance was structured using centralized admin controls and role based access to support privacy and compliance requirements common in healthcare. Good Day Pharmacy Microsoft 365 Collaboration supports internal communications and document management across clinical facing staff and back office teams, and the implementation is surfaced on the company website for contact and collaboration touchpoints.
Good Day Pharmacy eCommerce
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Shipping Management eCommerce 2019 2019
Good Day Pharmacy CRM
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Previous System
Application
Category
Market
VAR/SI
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Digital Advertising Platform CRM 2021 2021
Good Day Pharmacy IaaS
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Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2021 2021
Good Day Pharmacy CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2022 2022

IT Decision Makers and Key Stakeholders at Good Day Pharmacy

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Good Day Pharmacy Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Good Day Pharmacy IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Good Day Pharmacy digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Good Day Pharmacy Technographics
Good Day Pharmacy is a Healthcare organization based in United States, with around 100 employees and annual revenues of $10.0 million.
Good Day Pharmacy operates a diverse technology stack with applications such as Abacus Pharmacy Plus Software, Freshdesk Messaging (Formerly Freshchat) and Microsoft 365, covering areas like Pharmacy Management, Chatbots and Conversational AI and Collaboration.
Good Day Pharmacy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Abacus Rx, Freshworks and Microsoft.
Good Day Pharmacy recently adopted applications including Freshdesk Messaging (Formerly Freshchat) in 2022, Mimecast Email Security in 2022 and Microsoft 365 in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Good Day Pharmacy’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Good Day Pharmacy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Good Day Pharmacy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.