Loveland, 80538, CO,
United States
Good Day Pharmacy Technographics
Good Day Pharmacy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Good Day Pharmacy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Good Day Pharmacy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Good Day Pharmacy has purchased the following applications: Abacus Pharmacy Plus Software for Pharmacy Management in 2019, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Good Day Pharmacy is running and its propensity to invest more and deepen its relationship with Abacus Rx , Freshworks , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Good Day Pharmacy revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Good Day Pharmacy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Good Day Pharmacy Tech Stack and Enterprise Applications
Good Day Pharmacy ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Abacus Rx | Legacy | Abacus Pharmacy Plus Software | Pharmacy Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Good Day Pharmacy deployed Abacus Pharmacy Plus Software as its Pharmacy ERP. The Abacus Pharmacy Plus Software implementation targeted core pharmacy functions including prescription validation, dispensing workflows, inventory control, billing transactions, and comprehensive patient prescription recordkeeping to support daily pharmacy operations.
The deployment centered on the Pharmacy Department at Good Day Pharmacy in Middleburg, FL, covering pharmacists, pharmacy technicians, billing technicians, and customer service staff. Functional configuration emphasized modules for prescription review and modification, controlled substance and supplies tracking, license and certification record management, and audit-ready documentation to align with federal and state pharmacy requirements.
Governance and process changes accompanied the technical rollout, with pharmacy leadership establishing standardized policies and procedures for daily operations and pursuing URAC accreditation. Staff training and operational ownership were explicit priorities, with the Pharmacy Department Manager and Pharmacist in Charge developing expertise in Abacus Pharmacy Plus Software and supervising workflow adherence to ensure accuracy of filled prescriptions prior to dispensing or shipping.
Operational scope therefore included pharmacy operations, billing, customer service, and regulatory compliance functions, with documented procedures and staff certification management embedded in the system configuration. The implementation reinforced requirements to maintain in-state and out-of-state pharmacy licenses and to communicate prescription accuracy with other healthcare providers before dispensing.
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Good Day Pharmacy AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022, Good Day Pharmacy implemented Freshdesk Messaging (Formerly Freshchat) on its public website to introduce Chatbots and Conversational AI driven customer interactions. The deployment leverages the Freshdesk Messaging SaaS widget embedded in site pages, combining automated bot flows, intent detection, proactive messaging and live agent handoff to orchestrate real time conversations. Configuration work emphasized conversational workflows, canned responses and a centralized conversation inbox for the customer service team, all managed through the Freshdesk Messaging admin console. The architecture is cloud SaaS provided by Freshworks, requiring front end script embedding and console configuration rather than on premise infrastructure changes.
Operational scope centers on website customer service and pharmacy patient support, routing inquiries to pharmacy support staff via the Freshdesk Messaging agent interface. Governance elements implemented include role based access controls, scripted escalation paths and templated responses to standard pharmacy queries, along with notification and business hours controls inside the application. The deployment focuses on core Chatbots and Conversational AI capabilities to automate triage and provide seamless handoff to human agents while centralizing conversational workflows for the support organization.
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Good Day Pharmacy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Good Day Pharmacy deployed Microsoft 365 as its Collaboration platform. The deployment centralized core productivity and team communication for the 100 employee US based pharmacy, and the implementation is surfaced on their public website.
The Microsoft 365 implementation follows a cloud tenant model and provides email, calendaring, chat, document storage, and Office applications, aligning with standard Collaboration functional capabilities. Configurations included user account provisioning, mailbox and group configuration, SharePoint based document libraries, and OneDrive for personal file sync to support staff productivity.
Operational coverage targeted pharmacy operations, administrative and customer service functions, and governance was structured using centralized admin controls and role based access to support privacy and compliance requirements common in healthcare. Good Day Pharmacy Microsoft 365 Collaboration supports internal communications and document management across clinical facing staff and back office teams, and the implementation is surfaced on the company website for contact and collaboration touchpoints.
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Good Day Pharmacy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Shipping Management | eCommerce |
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2019 | 2019 |
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Good Day Pharmacy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Good Day Pharmacy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Good Day Pharmacy CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Good Day Pharmacy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Good Day Pharmacy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||