Tokyo, 150-0032,
Japan
Goodpatch Technographics
Goodpatch Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Goodpatch and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 195 Goodpatch employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goodpatch has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Intercom for Customer Support in 2015, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goodpatch is running and its propensity to invest more and deepen its relationship with Google , Intercom , Help Scout or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goodpatch revenues, which have grown to $28.3 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goodpatch intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Goodpatch Tech Stack and Enterprise Applications
Goodpatch Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013 Goodpatch implemented Google Workspace (Formerly Google G-Suite) as a cloud-hosted Collaboration platform, a configuration noted on the company website. The implementation positioned Google Workspace as the primary productivity and collaboration environment for Goodpatch, supporting cross-functional design and delivery teams and centralizing email and document collaboration under the corporate domain.
Functional modules deployed include Gmail, Google Drive, Google Docs, Google Sheets, Google Slides, Google Calendar, Google Meet, and the Google Workspace Admin console, delivering collaborative document workflows, shared drives, calendaring, and real-time conferencing. Administrative governance is exercised through the admin console for user provisioning, account and access policy configuration, and organizational unit management, aligning standard Collaboration capabilities with Goodpatch business functions for design, product, and client-facing teams.
|
Goodpatch CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intercom | Legacy | Intercom | Customer Support | CRM | n/a | 2015 | 2015 |
In 2015, Goodpatch implemented Intercom. The Intercom installation is embedded on Goodpatch's public website, serving as the primary web-based customer messaging layer for Customer Support and user engagement.
Configuration centers on the Intercom web widget for live chat and asynchronous messaging, using Customer Support capabilities such as proactive messaging, conversation routing, and contact capture to handle client inquiries and design project intake. Operational scope is website-facing support, impacting customer support and client success workflows, with governance focused on web message handling, routing rules, and frontend integration rather than additional backend system integrations.
|
|
|
|
|
Customer Support | CRM |
|
2014 | 2014 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Goodpatch IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 |
In 2020, Goodpatch implemented Microsoft Azure Cloud Services to host and operate its public website. Microsoft Azure Cloud Services is deployed as Application Hosting and Computing Services to deliver web content, application workloads, and media assets for Goodpatch's corporate site.
The deployment architecture leverages cloud compute and platform services typical of Application Hosting and Computing Services, including virtualized compute, container hosting, managed storage, content delivery and load balancing to support traffic variability. Configuration emphasizes platform services for web serving and object storage for static and media assets, with platform managed scaling and availability constructs.
Operational ownership is centered in Goodpatch's web operations and engineering teams, supporting design and digital product delivery functions across the organization. Implementation aligns with CI CD pipelines, infrastructure as code templates, and automated provisioning workflows to streamline updates to the public website.
Runtime governance incorporates centralized logging and observability, role based access controls, and environment segmentation between production and non production environments to control deployments and change management. The record indicates Microsoft Azure Cloud Services provides the underlying hosting and computing layer for Goodpatch's website without explicit mention of external system integrations.
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
Goodpatch CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2020 | 2020 |
|
IT Decision Makers and Key Stakeholders at Goodpatch
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Goodpatch Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||