Goosehead Insurance Inc
Building 4, Suite 4500 1500 Solana Boulevard,
Westlake, 76262, TX,
United States
Westlake, 76262, TX,
United States
1 214-838-5500
Insurance
Goosehead Insurance Inc Technographics
Goosehead Insurance Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Goosehead Insurance Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 555 Goosehead Insurance Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goosehead Insurance Inc has purchased the following applications: Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, RingCentral Video for Audio Video and Web Conferencing in 2020, Algolia Search for Application, Web and Enterprise Search in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goosehead Insurance Inc is running and its propensity to invest more and deepen its relationship with Salesforce , RingCentral , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goosehead Insurance Inc revenues, which have grown to $77.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goosehead Insurance Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Goosehead Insurance Inc Tech Stack and Enterprise Applications
Goosehead Insurance Inc AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Goosehead Insurance Inc implemented Salesforce Chat (formerly Salesforce Live Agent) on their public website. Salesforce Chat is classified as Chatbots and Conversational AI and was embedded as a customer-facing web chat widget to enable real-time engagement and inquiry capture from site visitors.
The implementation aligns with standard Chatbots and Conversational AI functional modules, including a web-embedded chat widget, agent console for live interactions, session routing based on agent availability, and transcript capture for case handoff and review. Architecture is browser-based chat deployment tied to the Salesforce platform, with configuration focused on chat availability, routing rules, canned responses, and administrative controls. Operational coverage is web-centric customer service and pre-sales touchpoints on the corporate site, and governance centers on session logging and administrative configuration within Salesforce consistent with conversational AI operational practices.
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
Goosehead Insurance Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RingCentral | Legacy | RingCentral Video | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Goosehead Insurance Inc implemented RingCentral Video as part of a RingCentral cloud communications rollout to enable a rapid shift to work from home across its nationwide organization. The deployment placed RingCentral Video into a cloud communications architecture and explicitly delivered Audio Video and Web Conferencing capabilities to over 2,200 users across the United States.
The implementation centralized unified voice, contact center, and video capabilities, aligning RingCentral Video with hosted voice and contact center modules to provide unified communications and collaboration functions. IT and communications teams provisioned accounts, managed security and access controls, and configured core meeting, telephony, and contact center workflows to sustain business continuity and remote collaboration.
Operationally the rollout supported organization wide access for sales, service, and corporate functions nationwide, with the IT communications function driving governance and provisioning. The program resulted in immediate organization wide access to unified voice, contact center, and video capabilities, enabling remote collaboration and continuity of operations.
|
|
|
|
|
Collaboration | Collaboration |
|
2015 | 2015 |
|
Goosehead Insurance Inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2020 | 2020 |
In 2020, Goosehead Insurance Inc implemented Algolia Search. Algolia Search is deployed on Goosehead's public website and provides the Application, Web and Enterprise Search capability to power customer-facing search and content discovery across agent listings, policy information, and support articles. The deployment routes site search traffic to Algolia's hosted search infrastructure to deliver instant search results and to centralize query handling for web visitors.
Configuration focused on hosted indexing, relevance tuning, instant search response, autocomplete, facet filtering, and search analytics, reflecting standard functional modules of Application, Web and Enterprise Search. The implementation integrates search UI components into the web front end and instruments query handling and result ranking controls to manage relevance and user interactions. Governance emphasizes search relevance and content mapping workflows to maintain index quality and search behavior as site content evolves.
|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2021 | 2021 |
|
|
|
|
|
Digital Signing | Content Management |
|
2018 | 2018 |
|
|
|
|
|
Enterprise Content Management | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Web Content Management | Content Management |
|
2022 | 2022 |
|
Goosehead Insurance Inc eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2024 | 2024 |
|
Goosehead Insurance Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Account Based Marketing | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Goosehead Insurance Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2017 | 2017 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Goosehead Insurance Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2021 | 2021 |
|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2019 | 2019 |
|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Goosehead Insurance Inc
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
Chief Information Officer | CXO | IT | |
|
|
|
Service Team Lead | Manager | Operations | |
|
|
|
Service Team Lead | Manager | Operations | |
|
|
|
Service Team Lead | Manager | Operations | |
|
|
|
Salesforce Administrator | Manager | Marketing | |
|
Apps Being Evaluated by Goosehead Insurance Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Goosehead Insurance Inc IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Goosehead Insurance Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Goosehead Insurance Inc Technographics
Goosehead Insurance Inc is a Insurance organization based in United States,
with around 555 employees and annual revenues of $77.0 million.
Goosehead Insurance Inc operates a diverse technology stack with applications such as
Salesforce Chat (formerly Salesforce Live Agent), RingCentral Video and Algolia Search,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Application, Web and Enterprise Search.
Goosehead Insurance Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, RingCentral and Algolia.
Goosehead Insurance Inc recently adopted applications including
The Trade Desk in 2021, Xandr Invest (ex AppNexus DSP) in 2021 and Magnite (ex Rubicon Project) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Goosehead Insurance Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Goosehead Insurance Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Goosehead Insurance Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.