San Francisco, 94080, CA,
United States
Gourmet Express Technographics
Gourmet Express Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gourmet Express and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Gourmet Express employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gourmet Express has purchased the following applications: Microsoft 365 for Collaboration in 2021, Shopify for eCommerce in 2021, Oracle NetSuite CRM for CRM in 2005 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gourmet Express is running and its propensity to invest more and deepen its relationship with Microsoft , Shopify , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gourmet Express revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gourmet Express intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gourmet Express Tech Stack and Enterprise Applications
Gourmet Express Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Gourmet Express deployed Microsoft 365 for Collaboration. The US-based manufacturing firm with 20 employees provisioned a cloud Microsoft 365 tenant to centralize communication and document workflows across core business functions.
The Microsoft 365 deployment emphasizes standard Collaboration capabilities, including Exchange Online for corporate email, Microsoft Teams for messaging and meetings, and SharePoint Online with OneDrive for document management and internal content publishing. Configuration focused on tenant-level user account provisioning, mailbox setup, Teams channel structure aligned to operational groups, and SharePoint sites used for document libraries, versioning, and internal content portals.
Gourmet Express integrates Microsoft 365 with its public website by surfacing embedded SharePoint content and Office file previews for external access to selected documents, while employee access is managed through the Microsoft 365 identity model. Administration is handled centrally by a small IT administrator group, with basic governance controls such as role-based access, shared library permissions, and retention policies to support collaboration across operations, sales, and administrative functions.
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Gourmet Express eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Shopify | Legacy | Shopify | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021, Gourmet Express implemented Shopify as its eCommerce platform and deployed Shopify on its public website. The small manufacturing firm used Shopify to provision a hosted storefront, product catalog management, shopping cart and checkout functionality, and site hosting through the Shopify application. Shopify serves as the primary eCommerce application for online order capture and customer-facing catalog presentation.
The implementation concentrated on catalog configuration, inventory tracking, order capture workflows, tax and shipping setup, payment processing, and administrative content management within Shopify. Operational ownership for storefront updates and order processing is handled by internal operations and sales personnel, aligning eCommerce activities with fulfillment and customer service functions. Governance centers on role-based access in the Shopify admin, routine product data updates, and standard order notification workflows to support Gourmet Express’s online sales channels.
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Gourmet Express CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2005 | 2005 |
In 2005, Gourmet Express implemented Oracle NetSuite CRM. The deployment established Oracle NetSuite CRM as the company CRM to centralize customer records and standardize sales and service workflows for the small manufacturing organization.
Configuration focused on contact and account management, opportunity and pipeline tracking, case management, and basic reporting and dashboarding consistent with CRM functional workflows. The cloud hosted architecture was provisioned for a single United States site and scaled to support a 20 employee operation, with an internal administrator responsible for user provisioning, role based access controls, and data hygiene processes. Rollout followed a phased approach prioritizing sales and customer service, and governance emphasized a consolidated customer master and repeatable sales process enforcement.
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Gourmet Express IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gourmet Express
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| East Bay Rep | CXO | Finance | ||||
| San Francisco, North Bay Rep | Manager | Finance | ||||
| Operations Manager | Manager | Finance |
Apps Being Evaluated by Gourmet Express Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||