City of Industry, 91746, CA,
United States
GR Technology Incorporated Technographics
GR Technology Incorporated Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GR Technology Incorporated and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 GR Technology Incorporated employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
GR Technology Incorporated has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2015, Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Oracle NetSuite CRM for CRM in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GR Technology Incorporated is running and its propensity to invest more and deepen its relationship with Zendesk , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GR Technology Incorporated revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GR Technology Incorporated intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GR Technology Incorporated Tech Stack and Enterprise Applications
GR Technology Incorporated AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, GR Technology Incorporated implemented Zendesk Chat to provide a website-based conversational interface in the Chatbots and Conversational AI category. The deployment placed the Zendesk Chat web chat widget on the company public website, enabling real-time customer messaging and structured request capture for visitors.
Functional configuration emphasized the web chat widget, real-time messaging, and transcript capture for session logging, with the Zendesk Chat application providing agent consoles to manage concurrent conversations. Operational scope is website interactions and support team use across the organization, aligning chat handling with existing case management and escalation processes, and governance focused on standardizing agent response workflows and retaining chat transcripts for follow up and internal review.
|
GR Technology Incorporated Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, GR Technology Incorporated implemented Google Workspace (Formerly Google G-Suite) under the Collaboration category to consolidate email and productivity tooling for its 50 person professional services firm. Public site indicators show GR Technology Incorporated uses Google Workspace (Formerly Google G-Suite) on their website, aligning domain email and public contact workflows with Google identity and mailbox routing.
The deployment emphasizes core Collaboration capabilities, including Gmail for business email, Google Calendar for unified scheduling, Google Drive for centralized file storage, and Docs Sheets and Slides for real time document collaboration and version control. Administrative configuration centers on the Google Admin console for user provisioning, group management and role based access controls, reflecting standard Collaboration operational practices for small to mid size professional services organizations.
Operational scope covers firmwide business functions such as project delivery collaboration, client communications and internal knowledge sharing, with shared drives and collaborative documents used to coordinate cross functional teams. Governance is handled through administrative controls and account lifecycle workflows administered internally rather than through a named systems integrator, aligning governance with typical Collaboration service management.
|
|
|
|
|
|
Collaboration | Collaboration |
|
2021 | 2021 |
|
GR Technology Incorporated CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite CRM | CRM | CRM | n/a | 2011 | 2011 |
In 2011, GR Technology Incorporated deployed Oracle NetSuite CRM to manage customer interactions and web-sourced leads. The deployment uses Oracle NetSuite CRM as a SaaS platform embedded on the company website to capture inbound inquiries and maintain unified contact records, aligning the Apps Category CRM with customer-facing digital entry points. The implementation targets a 50-employee professional services organization and is scoped to sales, marketing, and client service functions rather than enterprise-wide ERP functions.
Configuration emphasized standard CRM functional modules, including web lead capture, contact and account management, opportunity tracking, and workflow automation for follow-up and case routing. Operational governance included role-based access controls and standardized data fields to enforce consistent contact records and sales stage definitions, with native dashboards and reporting used to instrument pipeline visibility and client lifecycle activities.
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
GR Technology Incorporated IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2019 | 2019 |
|
IT Decision Makers and Key Stakeholders at GR Technology Incorporated
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by GR Technology Incorporated Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||