Grab Malaysia
G-02 Ground Floor, Block A, Axis Business Campus, No 13A & 13B Jalan 225, Section 51A, Petaling Jaya,
Selangor, 46100,
Malaysia
Selangor, 46100,
Malaysia
60 32 721-4819
Professional Services
Grab Malaysia Technographics
Grab Malaysia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grab Malaysia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 Grab Malaysia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grab Malaysia has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Dropbox Business for Enterprise Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grab Malaysia is running and its propensity to invest more and deepen its relationship with Oracle , Payments Network , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grab Malaysia revenues, which have grown to $673.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grab Malaysia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grab Malaysia Tech Stack and Enterprise Applications
Grab Malaysia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Microsoft Dynamics GP | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Grab Malaysia migrated from Microsoft Dynamics GP to Oracle Cloud ERP to centralize core finance processing within an ERP Financial scope. The implementation concentrated on procure to pay and core ledger processes spanning the Finance Operations Support & Services organization, with an explicit focus on regional payables execution.
Configuration work centered on Accounts Payable, vendor master management, and General Ledger inputs. Project teams scoped As-Is and To-Be Payables processes by creating mapping flows and documentation using BlueWork Live, prepared Payables configuration templates for load into Oracle Cloud ERP, and developed vendor master templates for bulk upload.
Data and migration tasks included preparing open item extractions for Payables migration, reviewing Open PO migration artifacts, and providing process input for General Ledger migration related to Fixed Assets, Cash Management, and Accounts. The implementation also built an AP Payment bulk upload mechanism to support all SEA countries, integrating regional payment execution into Oracle Cloud ERP.
Governance and rollout were driven by mapping documentation, templated configuration uploads, and structured knowledge transfer, with updated training materials and a main Payables train the trainer program delivered to end users. The Assistant Manager Finance Operations Support & Services served as one of the P2P leads, overseeing vendor master migration, template preparation, and readiness activities for cutover.
Oracle Cloud ERP went live in July 2018, after which selected agents were designated as Payables subject matter experts to handle ticketing and user queries. The deployment emphasized template driven configuration, disciplined data migration, and localized AP payment automation to support regional finance operations.
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Payment Processing | ERP |
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2019 | 2020 |
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Grab Malaysia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Grab Malaysia deployed Cisco Webex Meetings. Cisco Webex Meetings, categorized as Audio Video and Web Conferencing, is embedded on Grab's website to provide web-based meeting joins and external-facing conferencing for the organization.
The implementation leverages core Audio Video and Web Conferencing capabilities including meeting scheduling, video conferencing, screen sharing, participant management, and meeting recording, aligning the Cisco Webex Meetings application with corporate communications and customer engagement business functions. Operational control is described at the IT administration level with centralized meeting policy controls and user provisioning workflows to manage access across Grab Malaysia while integrating the application into web-facing meeting flows.
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Grab Malaysia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dropbox | Legacy | Dropbox Business | Enterprise Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Grab Malaysia implemented Dropbox Business as an Enterprise Content Management solution. The deployment is referenced on Grab Malaysia's public website and serves as a centralized file and content repository for the organization.
The Dropbox Business implementation emphasizes core Enterprise Content Management capabilities, including synchronized file access across desktop and mobile clients, team folders and shared links, version history and file recovery, and granular access controls administered through a centralized admin console. Dropbox Business is used to manage content lifecycles, enforce sharing policies, and maintain versioned collaboration artifacts consistent with enterprise content workflows.
Operational coverage is organization wide across Grab Malaysia, supporting corporate functions such as operations, product, and marketing through shared content repositories and collaboration workflows. The environment is designed to interoperate with standard enterprise identity and provisioning approaches, enabling centralized user administration and role based access control while surfacing content for web facing needs on the company site.
Governance is handled through Dropbox Business administrative features, including account and user provisioning, policy driven sharing controls, and audit oriented activity logs to support compliance and operational oversight. The implementation centers on content governance and collaboration workflows typical of Enterprise Content Management deployments without public details on additional integrations or implementation partners.
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Grab Malaysia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Grab Malaysia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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Grab Malaysia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Grab Malaysia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Grab Malaysia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Grab Malaysia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Grab Malaysia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Grab Malaysia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Grab Malaysia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Grab Malaysia Technographics
Grab Malaysia is a Professional Services organization based in Malaysia,
with around 6500 employees and annual revenues of $673.0 million.
Grab Malaysia operates a diverse technology stack with applications such as
Oracle Cloud ERP, Cisco Webex Meetings and Dropbox Business,
covering areas like ERP Financial, Audio Video and Web Conferencing and Enterprise Content Management.
Grab Malaysia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Cisco Systems and Dropbox.
Grab Malaysia recently adopted applications including
AppsFlyer Marketing Analytics in 2021, Salesforce Sales Cloud in 2021 and Cisco Webex Meetings in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grab Malaysia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Grab Malaysia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grab Malaysia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.