AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Gradall Co Tech Stack and Enterprise Applications

Gradall Co ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GenAlpha Technologies Legacy GenAlpha Equip360 Warranty Warranty Claims Management ERP Services and Operations n/a 2023 2023
In 2023, Gradall Co engaged GenAlpha Technologies to deploy GenAlpha Equip360 Warranty as part of a broader Equip360 platform deployment. The implementation targeted parts identification, online ordering, and aftermarket support across North America, with the stated objective of reducing downtime for customers. GenAlpha Equip360 Warranty was implemented alongside Equip360 eCommerce and interactive parts manuals, leveraging the suite's Warranty and RMA capabilities to centralize claims intake and RMA case creation. Configuration emphasized linking warranty claims to specific parts SKUs in the interactive parts manuals and codifying standard workflows consistent with Warranty Claims Management functionality. The deployment supported service operations, parts and aftermarket support teams by providing a unified interface for technicians and customers to identify parts, initiate warranty claims, and order replacements through the eCommerce storefront. Operational coverage was North America, and implemented functionality included claims intake, RMA orchestration, parts linkage and order initiation tied to aftermarket support workflows. Governance changes focused on aligning warranty intake procedures with parts ordering and RMA handling, establishing formal workflows within the service organization as the eStore launched. Communications around the rollout emphasized improved parts identification, streamlined ordering, and reduced customer downtime.
Gradall Co AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveAdmins Legacy LiveAdmins Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
Gradall Co Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
Gradall Co CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2022 2023
Tag Management CRM 2019 2019
Gradall Co PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2017 2017
Transactional Email PaaS 2021 2021
Gradall Co IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Gradall Co

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Gradall Co Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gradall Co IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gradall Co digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Gradall Co Technographics
Gradall Co is a Distribution organization based in United States, with around 15 employees and annual revenues of $2.0 million.
Gradall Co operates a diverse technology stack with applications such as GenAlpha Equip360 Warranty, LiveAdmins Live Chat and Cisco Webex Meetings, covering areas like Warranty Claims Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Gradall Co has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as GenAlpha Technologies, LiveAdmins and Cisco Systems.
Gradall Co recently adopted applications including GenAlpha Equip360 Warranty in 2023, GenAlpha Equip360 Customer Portal in 2022 and LiveAdmins Live Chat in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gradall Co’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Gradall Co’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gradall Co technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.