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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

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Gradall Co
Location
6913 Beargrass Rd,
Harmony, 34773, FL,
United States
Website
https://www.gradall.com/
Phone
1 407-491-3469
Artw industry
Distribution
Employee
Revenue

Gradall Co Technographics

Gradall Co Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Gradall Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15 Gradall Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Gradall Co has purchased the following applications: GenAlpha Equip360 Warranty for Warranty Claims Management in 2023, LiveAdmins Live Chat for Chatbots and Conversational AI in 2021, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Gradall Co is running and its propensity to invest more and deepen its relationship with GenAlpha Technologies , LiveAdmins , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Gradall Co revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gradall Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Gradall Co Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GenAlpha Technologies Legacy GenAlpha Equip360 Warranty Warranty Claims Management ERP Services and Operations n/a 2023 2023
In 2023, Gradall Co engaged GenAlpha Technologies to deploy GenAlpha Equip360 Warranty as part of a broader Equip360 platform deployment. The implementation targeted parts identification, online ordering, and aftermarket support across North America, with the stated objective of reducing downtime for customers. GenAlpha Equip360 Warranty was implemented alongside Equip360 eCommerce and interactive parts manuals, leveraging the suite's Warranty and RMA capabilities to centralize claims intake and RMA case creation. Configuration emphasized linking warranty claims to specific parts SKUs in the interactive parts manuals and codifying standard workflows consistent with Warranty Claims Management functionality. The deployment supported service operations, parts and aftermarket support teams by providing a unified interface for technicians and customers to identify parts, initiate warranty claims, and order replacements through the eCommerce storefront. Operational coverage was North America, and implemented functionality included claims intake, RMA orchestration, parts linkage and order initiation tied to aftermarket support workflows. Governance changes focused on aligning warranty intake procedures with parts ordering and RMA handling, establishing formal workflows within the service organization as the eStore launched. Communications around the rollout emphasized improved parts identification, streamlined ordering, and reduced customer downtime.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveAdmins Legacy LiveAdmins Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2020 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CRM CRM 2022 2023
Tag Management CRM 2019 2019
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2017 2017
Transactional Email PaaS 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2013 2013
Content Delivery Network IaaS 2020 2020
IT Decision Makers and Key Stakeholders at Gradall Co
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by Gradall Co Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Gradall Co Technographics

Gradall Co is a Distribution organization based in United States, with around 15 employees and annual revenues of $2.0 million.

Gradall Co operates a diverse technology stack with applications such as GenAlpha Equip360 Warranty, LiveAdmins Live Chat and Cisco Webex Meetings, covering areas like Warranty Claims Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.

Gradall Co has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as GenAlpha Technologies, LiveAdmins and Cisco Systems.

Gradall Co recently adopted applications including GenAlpha Equip360 Warranty in 2023, GenAlpha Equip360 Customer Portal in 2022 and LiveAdmins Live Chat in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Gradall Co’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Gradall Co’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Gradall Co technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.