GrafTech
982 Keynote Circle,
Brooklyn Heights, 44131, OH,
United States
Brooklyn Heights, 44131, OH,
United States
1 615-872-4800
Manufacturing
GrafTech Technographics
GrafTech Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GrafTech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1353 GrafTech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GrafTech has purchased the following applications: FIS GETPAID for AR Automation in 2011, ADP Payroll for Payroll in 2015, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GrafTech is running and its propensity to invest more and deepen its relationship with FIS Global , Oracle , ADP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GrafTech revenues, which have grown to $1.35 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GrafTech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GrafTech Tech Stack and Enterprise Applications
GrafTech ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2011 | 2011 |
In 2011 GrafTech implemented FIS GETPAID as an AR Automation application to strengthen accounts receivable collections. The program was led by a project manager on the GetPaid implementation, with explicit objectives to reduce sales outstanding and gain collection staff efficiencies.
Configuration work centered on FIS GETPAID collection management capabilities, including rule based prioritization of collector workqueues, automated communications and aging visibility, and activity capture to standardize follow up. The implementation applied workflow automation and case tracking typical of AR Automation solutions to ensure consistent collector handling across customer segments.
Operational scope covered GrafTech accounts receivable and collections teams within corporate finance, with governance instituted around collector roles, escalation rules, and project manager led training during rollout. The stated outcome was a focused process and tooling change to reduce sales outstanding and improve collection team efficiency.
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ERP Financial | ERP |
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2008 | 2008 |
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GrafTech HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Payroll | Payroll | HCM | n/a | 2015 | 2015 |
In 2015, GrafTech implemented ADP Payroll in the Payroll category to centralize pay processing and standardize onboarding workflows. The deployment used ADP Payroll to manage end to end payroll activities for hourly and salaried workers, aligning payroll operations with HR and accounting functions.
ADP Payroll configuration covered core functional modules including hourly payroll processing, new hire setup workflows for direct deposit and tax forms such as W4 and state withholding, and the configuration of voluntary deductions including United Way, 401k contributions, and medical, dental, and vision benefit deductions. The implementation also encompassed loan processing and involuntary deductions such as garnishments and legal orders, together with the production of GL files to support accounting posting.
Operational coverage included payroll, human resources, and the accounting department, with documented reconciliation workflows where payroll outputs were checked against the information sent to accounting. Staff capability notes included basic experience with Kronos timekeeping and demonstrated experience performing the activities necessary to process hourly payrolls, which informed operational handoffs and timekeeping validation practices.
Governance focused on procedural controls for new hire provisioning, deduction setup, and end of cycle reconciliation, with role based responsibilities for payroll clerks and accounting reviewers. The ADP Payroll implementation emphasized structured setup of statutory and voluntary withholding, routine GL file generation, and formal reconciliation steps to align payroll accounting entries with the corporate ledger.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2015 | 2015 |
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GrafTech Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 GrafTech implemented Microsoft 365 as its primary Collaboration platform. The implementation is publicly referenced on GrafTechs website and was positioned to standardize productivity tooling across the enterprise workforce.
The Microsoft 365 deployment at GrafTech centers on collaboration and content services, with configuration aligned to core capabilities such as cloud email, real-time communication, team collaboration workspaces, and file synchronization and sharing. Microsoft 365 is configured as a centralized tenant to enforce common security baselines, user provisioning patterns, and administrative controls consistent with enterprise Collaboration deployments.
Operational coverage for the Microsoft 365 rollout targets corporate collaboration workflows and external content publishing referenced on the public site, supporting knowledge sharing, document management, and synchronous communication across functional teams. The public website references indicate integration of Microsoft 365 capabilities into external content and contact workflows while internal adoption focuses on shared workspaces and document lifecycle management.
Governance for the Microsoft 365 environment emphasizes tenant-level administration, standardized collaboration policies, and role-based user provisioning to manage access and compliance risks. Rollout activities align with typical Collaboration category practices, including staged user onboarding, policy enforcement for information sharing, and ongoing administration of configuration and service updates.
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GrafTech Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2019 | 2019 |
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GrafTech CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Partner Relationship Management | CRM |
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2019 | 2019 |
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GrafTech ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Remote Monitoring and Management | ITSM |
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2021 | 2021 |
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GrafTech PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Simulation | PLM and Engineering |
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2015 | 2015 |
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GrafTech Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2009 | 2009 |
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GrafTech IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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GrafTech CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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IT Decision Makers and Key Stakeholders at GrafTech
| First Name | Last Name | Title | Function | Department | Phone | |
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Assistant Controller and Chief Accountant | CXO | Finance | |
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CFO | CXO | Finance | |
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Vice President & Chief Operating Officer | CXO | Operations | |
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Director of IT Global Infrastructure | Director | IT | |
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Financial Director | Director | Finance | |
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Vice President of Technology & Innovation | VP | IT | |
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Director, Treasury | Director | Finance | |
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Finance Director - Refractory Business | Director | Finance | |
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Senior Manager - Corporate Environmental Risk Management | Manager | Risk | |
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Procurement Manager | Manager | Procurement | |
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Global Director - Supply Chain / Product Profitability | Director | Supply Chain | |
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Purchasing Lead | Manager | Procurement | |
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VP Corporate Controller | VP | Finance | |
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Finance Manager | Manager | Finance | |
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Apps Being Evaluated by GrafTech Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GrafTech IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GrafTech digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD GrafTech Technographics
GrafTech is a Manufacturing organization based in United States,
with around 1353 employees and annual revenues of $1.35 billion.
GrafTech operates a diverse technology stack with applications such as
FIS GETPAID, ADP Payroll and Microsoft 365,
covering areas like AR Automation, Payroll and Collaboration.
GrafTech has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, ADP and Microsoft.
GrafTech recently adopted applications including
LogMeIn GoToMyPC in 2021, Cloudflare CDN in 2021 and New Relic APM in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GrafTech’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GrafTech’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GrafTech technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.