Chicago, 60601, IL,
United States
Graham Media Group Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Graham Media Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 380 Graham Media Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Graham Media Group has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2019, Zoom for Audio Video and Web Conferencing in 2020, Viafoura Community Chat for Community Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Graham Media Group is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Zoom Video Communications , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Graham Media Group revenues, which have grown to $215.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Graham Media Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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SD-WAN | IaaS |
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2016 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Viafoura | Legacy | Viafoura Community Chat | Community Management | CRM | n/a | 2018 | 2018 |
Graham Media Group implemented Viafoura Community Chat in 2018 on its ClickOnDetroit digital property to expand audience interaction and moderation capabilities within its newsroom and audience engagement teams. The deployment centered on the Viafoura Community Chat product as part of the broader Viafoura Community Building Suite, and the narrative explicitly links the implementation to the Community Management category.
The implementation delivered community building and moderation functionality including real time chat and threaded engagement features, moderation workflows and tools to surface and manage user generated content, and audience identity and profile controls consistent with Community Management platforms. Configuration focused on site level embedding for ClickOnDetroit with moderation solution tooling provisioned for editorial and community operations to manage comment lifecycles and enforce content policies.
Operational governance established editorial moderation processes and workflow ownership by audience and newsroom teams, enabling coordinated escalation and content review procedures. The case notes that the Viafoura Community Building Suite and moderation solutions improved user experience on ClickOnDetroit, positioning Viafoura Community Chat as the focal Community Management application for Graham Media Group.
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Customer Support | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2015 | 2015 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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