Grand Frais Technographics
Grand Frais Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grand Frais and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2500 Grand Frais employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grand Frais has purchased the following applications: Symphony RetailAI Aldata for Retail Management in 2023, Slack Connect for Collaboration in 2022, Hotjar for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grand Frais is running and its propensity to invest more and deepen its relationship with SymphonyAI , Salesforce , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grand Frais revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grand Frais intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grand Frais Tech Stack and Enterprise Applications
Grand Frais ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SymphonyAI | Legacy | Symphony RetailAI Aldata | Retail Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Grand Frais deployed Symphony RetailAI Aldata as a Cloud SaaS solution on Oracle Cloud infrastructure to support its retail operations. The implementation is framed within the Retail Management category and is intended to provide a connected store and supply chain platform that unifies store-level execution with central planning and operations.
The deployment includes SymphonyAI supply chain and store modules such as order management, flow management, invoice control, store operations management and mobility tools, with Symphony RetailAI Aldata providing the Unified Operations Platform capabilities. Configuration emphasized end-to-end planning workflows and prioritized execution, enabling alerts and task assignment across teams and supporting store shelf to enterprise visibility.
Symphony RetailAI Aldata was integrated with existing proprietary and third-party applications to preserve upstream and downstream data flows, enabling seamless data and workflow exchange across warehouse, store and corporate systems. The Oracle Cloud SaaS architecture was used to facilitate centralized monitoring, support and upgrades, while mobility components extend operational coverage to in-store staff and field teams.
Governance aligned around centralized operations visibility and prioritized workflows to accelerate execution and cross-team collaboration, preserving existing SymphonyAI functional investments dating to 2013. Outcomes stated by the customer include reduced complexity and maintenance overhead, improved scalability, reliability and security from the cloud platform, and continued support for store growth, reflecting a store count increase of approximately 50 percent since 2013.
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Grand Frais Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Grand Frais CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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Grand Frais PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Grand Frais IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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IT Decision Makers and Key Stakeholders at Grand Frais
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Grand Frais Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||