Grand River Hospital
835 King St. West,
Kitchener, N2G 1G3, ON,
Canada
Kitchener, N2G 1G3, ON,
Canada
1 519-749-4300
Healthcare
Grand River Hospital Technographics
Grand River Hospital Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grand River Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4100 Grand River Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grand River Hospital has purchased the following applications: Infor CloudSuite Financials & Supply Management for ERP Financial in 2018, Infor CloudSuite HCM for Core HR in 2018, Cedaron CONNECT for Medical Practice Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grand River Hospital is running and its propensity to invest more and deepen its relationship with Infor , UKG , Cedaron or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grand River Hospital revenues, which have grown to $525.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grand River Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grand River Hospital Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite Financials & Supply Management | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 Grand River Hospital implemented Infor CloudSuite Financials & Supply Management in an on-premises ERP Financial deployment that covered two hospitals and multiple associated locations. The work was executed as part of a corporate ERP Implementation team and spanned initial project planning through go-live activities and operational handover.
The implementation bundle included Infor CloudSuite Financials and Supply Management alongside Human Capital Management and Performance Management capabilities, and incorporated Landmark and Lawson technologies. Common financial and supply functions were configured to align with hospital operations, using general ledger, accounts payable, procurement and inventory control workflows typical of the ERP Financial category.
Architecture and integration used Infor technology components, including Infor OS, ION, XI and Process Automation Designer to orchestrate data flows and automate transaction processing across sites. The on-premises topology was designed to support multi-site operations with integration fabrics managing connectivity between core financial, supply chain and HR modules.
Governance was led by the corporate ERP Implementation team from planning through go-live, with structured cutover and operational readiness activities to transition finance, supply chain and HR business functions into steady state. The deployment emphasized configuration alignment, integration stabilization, and cross-site operational handover rather than a single-site pilot approach.
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Expense Management | ERP Financial Management |
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2018 | 2018 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor CloudSuite HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Grand River Hospital implemented Infor CloudSuite HCM as part of a broader corporate ERP initiative. The deployment targeted Core HR functions across two hospitals and multiple locations, and the project was executed by the corporate ERP implementation team from initial project planning through go-live activities.
Infor CloudSuite HCM was configured to provide core Human Capital Management capabilities consistent with a Core HR deployment, including employee master data, position and organizational management, benefits and entitlement tracking, and performance management workflows. The implementation included Infor Performance Management as a complementary module and used Infor CloudSuite HCM alongside CloudSuite Financials within the hospital ERP footprint.
The on-premises architecture spanned multiple hospital sites and leveraged Infor technology for integration and orchestration, specifically Infor OS, ION, and XI. Integration points tied Infor CloudSuite HCM to existing Landmark and Lawson technologies and to CloudSuite Financials, while Process Automation Designer was applied to automate approval routes and standard HR workflows.
Governance and rollout were managed by the corporate ERP implementation team with phased site activation and operational cutover activities. The implementation focused on HR operational teams and administrative functions, aligning Core HR processes with the hospital group wide ERP architecture and integration stack.
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Payroll | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2018 | 2018 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cedaron | Legacy | Cedaron CONNECT | Medical Practice Management | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018, Grand River Hospital implemented Cedaron CONNECT as a Medical Practice Management solution to support rehabilitation workflows. The 2018 date is an estimated implementation year drawn from vendor case-study listings that describe CONNECT usage in rehab, analytics and scheduling at the Canadian health system.
Cedaron CONNECT was applied to rehabilitation workflows with explicit emphasis on scheduling and analytics capabilities. The implementation narrative highlights scheduling orchestration, workflow coordination for rehab clinicians and analytics reporting to surface denial drivers and operational bottlenecks, reflecting functionality typical of Medical Practice Management systems used in therapy services.
Operational coverage centered on the hospital's rehabilitation services and associated administrative teams, with clinical and scheduling staff using Cedaron CONNECT to coordinate appointments and review analytics related to rehabilitation throughput. The deployment narrative does not list named system integrators or explicit third party integrations in the source case listing.
The vendor case-study listings link use of Cedaron CONNECT to improved departmental efficiency and reduced denials within the rehab and analytics area, positioning the application as the Medical Practice Management platform supporting clinical scheduling, rehab coordination and denial analytics at Grand River Hospital.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Survey and Questionnaire | Collaboration |
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2010 | 2010 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Donor and Fundraising Management | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Grand River Hospital
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Grand River Hospital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Grand River Hospital Technographics
Grand River Hospital is a Healthcare organization based in Canada,
with around 4100 employees and annual revenues of $525.0 million.
Grand River Hospital operates a diverse technology stack with applications such as
Infor CloudSuite Financials & Supply Management, Infor CloudSuite HCM and Cedaron CONNECT,
covering areas like ERP Financial, Core HR and Medical Practice Management.
Grand River Hospital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor and Cedaron.
Grand River Hospital recently adopted applications including
Cisco Webex Meetings in 2021, Craft CMS in 2021 and OneCause Online Fundraising in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grand River Hospital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Grand River Hospital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grand River Hospital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.