List of Infor CloudSuite HCM Customers
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United States
Since 2010, our global team of researchers has been studying Infor CloudSuite HCM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Infor CloudSuite HCM for Core HR from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Infor CloudSuite HCM for Core HR include: Pilot Flying J, a United States based Retail organisation with 30000 employees and revenues of $45.00 billion, Ashley Furniture, a United States based Manufacturing organisation with 35000 employees and revenues of $10.30 billion, Christus Health, a United States based Healthcare organisation with 51000 employees and revenues of $6.50 billion, Harris Teeter, a United States based Retail organisation with 35000 employees and revenues of $5.00 billion, MaineHealth, a United States based Healthcare organisation with 22000 employees and revenues of $5.00 billion and many others.
Contact us if you need a completed and verified list of companies using Infor CloudSuite HCM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the HCM software purchases.
The Infor CloudSuite HCM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of HCM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Arvest Bank | Banking and Financial Services | 6500 | $2.4B | United States | Infor | Infor CloudSuite HCM | Core HR | 2019 | n/a |
In 2019, Arvest Bank implemented Infor CloudSuite HCM as its Core HR platform to move all HR functions from on premise systems to the cloud. The deployment of Infor CloudSuite HCM centralized personnel records and core human capital management under a single cloud application, aligning the company application relationship as Arvest Bank Infor CloudSuite HCM Core HR for HR and workforce administration.
The implementation encompassed standard Core HR functional modules consistent with the category, including HRIS and employee records, organizational management and position control, benefits administration, absence and time administration, and basic talent lifecycle workflows. Project execution progressed through Discovery and Development phases, with discrete workstreams defined for configuration, data preparation, and process mapping to support cloud configuration and automation of routine HR processes.
A dedicated Project Manager for the Human Capital Management Program led the workstreams from Discovery through Development, establishing program governance, rollout sequencing, and stakeholder coordination across HR and related business functions. The program scope was enterprise wide, impacting approximately 6000 bank associates and changing day to day HR operating practices across the organization.
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Ashley Furniture | Manufacturing | 35000 | $10.3B | United States | Infor | Infor CloudSuite HCM | Core HR | 2019 | n/a |
In 2019, Ashley Furniture implemented Infor CloudSuite HCM as its Core HR solution, replacing UKG Pro HCM. The deployment was positioned to establish a global enterprise HR foundation, creating a single record for people and enabling role based, data driven, mobile enabled HR access for employees and managers.
The Infor CloudSuite HCM implementation covered core HR recordkeeping and a suite of functional modules including payroll, benefits management, absence management, compensation management, and case management. Payroll configuration emphasized consolidated configuration for pay cycle processing, a payroll administrator dashboard for administrators, and the ability to lock time records during pay cycle processing to enforce payroll governance. Benefits functionality was implemented to manage health, medical, disability, insurance, and retirement programs, while Absence Management automated time off programs and Compensation Management supported planning and award budgets.
Integrations implemented with Infor CloudSuite HCM focused on HR application connectivity and cloud financial integration to align HR and finance workflows, supporting enterprise wide processes across HR, payroll, benefits, and finance functions. The deployment leveraged Infor CloudSuite HCM role based and mobile enabled interfaces and Infor Global HR extended solutions to unify employee data and support global HR operations.
Governance and process restructuring centered on centralized pay cycle configuration, time record locking during pay cycles, and the use of the payroll administrator dashboard to standardize operational controls. Customer Success commentary from Danna Szwed, EVC Chief HR Officer at Ashley Furniture, states the company chose Infor HCM as its solution for now and into the future and highlights Infor's mobile HCM technology as a leading factor in the selection.
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Bayhealth | Healthcare | 4200 | $978M | United States | Infor | Infor CloudSuite HCM | Core HR | 2015 | n/a |
In 2015, Bayhealth implemented Infor CloudSuite HCM to centralize Core HR functions across its southern and central Delaware healthcare network. The deployment used Infor cloud-based architecture to consolidate HR information, standardize workforce management, and provide a single HRIS backbone to support clinical and business personnel workflows.
The implementation configured core modules for payroll continuity, talent management with behavioral assessment capabilities, workforce administration, and embedded reporting and analytics. Bayhealth explicitly leveraged Infor CloudSuite HCM alongside Infor d/EPM for reporting and analytics, and the program aligned HR data models to support hiring, retention, and workforce planning processes.
Integrations were structured to preserve and extend existing Infor investments, connecting Infor CloudSuite HCM with Infor Global HR, Infor Payroll, and Cloverleaf messaging where applicable, and to interoperate with Infor Clinical Bridge and Infor True Cost as part of a broader platform strategy. This integration scope tied Core HR data to clinical operations and cost accounting, enabling visibility into care-level costing and more coordinated workflows between clinical and business areas.
Governance followed a formal request-for-proposal and selection methodology, emphasizing platform standardization, consolidation of redundant interfaces, and an upgrade path with cloud-based lifecycle management. Outcomes stated by the organization included improved patient safety processes, streamlined hiring and retention through data-driven talent assessment, consolidated reporting and analytics, and an expectation of reduced total cost of ownership while maintaining scalability and ongoing upgradeability.
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Benchmark Electronics | Manufacturing | 12703 | $2.8B | United States | Infor | Infor CloudSuite HCM | Core HR | 2017 | n/a |
In 2017, Benchmark Electronics implemented Infor CloudSuite HCM to replace Unit4 Prosoft HRMS. The Infor CloudSuite HCM deployment was provisioned as the enterprise Core HR system for Benchmark Electronics, supporting employee master data and lifecycle management across the company’s 12,703 person workforce.
The implementation focused on Core HR functional modules common to the category, including centralized employee records, organizational management and position control, benefits administration, document management, and employee and manager self-service workflows. Configuration work emphasized security role mapping, configurable HR workflows, and harmonization of the HR data model to create a single source of truth.
Deployment leveraged Infor CloudSuite HCM cloud-native architecture, delivering a centralized SaaS HR system of record and canonical data structures. The technical team led the implementation activities, handling tenant configuration, environment controls, and application-level configuration to align the system with corporate HR processes.
Program governance established data stewardship, role-based access controls, and standardized HR process workflows to support ongoing operations and change control. The narrative centers on technical leadership, system architecture, and Core HR capability consolidation under Infor CloudSuite HCM.
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Christus Health | Healthcare | 51000 | $6.5B | United States | Infor | Infor CloudSuite HCM | Core HR | 2018 | n/a |
In 2018 CHRISTUS Health implemented Infor CloudSuite HCM as its Core HR application, establishing a security and identity framework tightly aligned with enterprise governance. The deployment strategy accounted for Infor Multi-Tenant and Single-Tenant architecture across Infor data areas, explicitly including Infor CloudSuite FSM, Infor CloudSuite HCM and Infor S3 to ensure consistent access controls across those environments.
The implementation emphasized role based access control and identity lifecycle management within Infor CloudSuite HCM, with the Infor CloudSuite Security Analyst II responsible for review, design, build, testing and implementation of both custom and delivered Infor security roles. Functional capabilities implemented included segregation of duties controls, access provisioning workflows, change management gating for role updates and routine security testing to validate role entitlements against policy.
Operational coverage for the security model extended across HR operations, IT security and compliance functions within CHRISTUS Health in the United States, with day to day responsibilities including monitoring, troubleshooting and monthly Infor maintenance. The position was defined to work in coordination with the Infor CloudSuite Security Administrator, supporting cross functional collaboration and alignment of security objectives across Infor CloudSuite FSM, Infor CloudSuite HCM and Infor S3 environments.
Governance and compliance controls were built around HIPAA guidelines and PII protection, with explicit emphasis on maintaining segregation of duties and adherence to CHRISTUS Health change management policies. Implementation activities included staged build and test cycles for role changes, ongoing entitlement reviews and operational procedures for monthly maintenance and incident level security support.
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Government | 3326 | $1.2B | United States | Infor | Infor CloudSuite HCM | Core HR | 2023 | n/a |
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Government | 3500 | $1.2B | United States | Infor | Infor CloudSuite HCM | Core HR | 2014 | n/a |
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Healthcare | 1250 | $253M | United States | Infor | Infor CloudSuite HCM | Core HR | 2021 | n/a |
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Healthcare | 1588 | $163M | United States | Infor | Infor CloudSuite HCM | Core HR | 2016 | n/a |
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Healthcare | 4100 | $525M | Canada | Infor | Infor CloudSuite HCM | Core HR | 2018 | n/a |
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Buyer Intent: Companies Evaluating Infor CloudSuite HCM
- ALKU, a United States based Professional Services organization with 500 Employees
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