West Bristol, 19007, PA,
United States
Grassroots Unwired Technographics
Grassroots Unwired Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grassroots Unwired and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Grassroots Unwired employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grassroots Unwired has purchased the following applications: iATS Payments for Payment Processing in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Zendesk Service for Customer Support in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grassroots Unwired is running and its propensity to invest more and deepen its relationship with Deluxe Corp. , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grassroots Unwired revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grassroots Unwired intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grassroots Unwired Tech Stack and Enterprise Applications
Grassroots Unwired ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Deluxe Corp. | Legacy | iATS Payments | Payment Processing | ERP | n/a | 2018 | 2018 |
In 2018, Grassroots Unwired implemented iATS Payments to add Payment Processing capabilities that enabled offline-capable card reader integration and turnkey onboarding for nonprofits using its mobile canvassing platform. The implementation targeted field fundraising and finance processes across the United States, embedding iATS Payments into the Grassroots Unwired mobile workflow to capture donations at events and canvassing activities.
The deployment included integration of offline-capable card readers with the platform and configuration of onboarding workflows to provision payment acceptance and PCI aware processing, aligned with common Payment Processing functional workflows. Configuration work focused on synchronizing transaction records with event reporting and finance reconciliation inside the canvassing application, enabling reliable point of sale capture when network connectivity was intermittent.
Operational scope covered fundraising teams and back-office finance functions for small nonprofit clients, streamlining onsite donation capture and reducing manual transaction handling. Outcomes cited by the partner included materially increased client event revenue in examples, with one client growing a single-day event from $4,000 to $14,000 after switching to the integrated iATS Payments solution.
|
Grassroots Unwired Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Grassroots Unwired implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment uses Google Workspace as a cloud native SaaS collaboration suite to support the company’s professional services operations and internal team communication.
Google Workspace (Formerly Google G-Suite) is used for core Collaboration capabilities including email, cloud storage and file sharing, real time document editing, calendaring, and virtual meetings, with administration surfaced through the Google admin console. Public site metadata indicates Google Workspace is referenced on the company website, and implementation scope is consistent with a small 10 person organization where account provisioning, group based access control, and centralized admin governance manage user and data access for client facing and internal workflows.
|
Grassroots Unwired CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2014 | 2014 |
In 2014, Grassroots Unwired deployed Zendesk Service for Customer Support on its website to centralize client inquiries and route requests into a single support workflow. Zendesk Service was embedded on the public site to capture web-originated tickets and provide a cloud-hosted SaaS case management layer for the firm, enabling centralized visibility and remote access for its small professional services team.
The implementation emphasized core Customer Support capabilities, including web ticket capture, email intake, and a public knowledge base for client self-service, with workflows configured for triage and assignment among client-facing staff. Governance focused on defining ticket routing and escalation processes, and on using Zendesk Service reporting to provide operational visibility across the support function within Grassroots Unwired.
|
|
|
|
|
Marketing Automation | CRM |
|
2017 | 2017 |
|
Grassroots Unwired IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Grassroots Unwired
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Grassroots Unwired Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||