Warrendale, 15086, PA,
United States
Gray Matter Systems Technographics
Gray Matter Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gray Matter Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Gray Matter Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Gray Matter Systems has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Oracle Netsuite OpenAir for Professional Services Automation in 2011, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gray Matter Systems is running and its propensity to invest more and deepen its relationship with Oracle , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gray Matter Systems revenues, which have grown to $22.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gray Matter Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gray Matter Systems Tech Stack and Enterprise Applications
Gray Matter Systems ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Gray Matter Systems implemented Oracle NetSuite ERP as its cloud based finance system to support core accounting operations for the professional services firm. The Oracle NetSuite ERP deployment focused on ERP Financial capabilities including purchase order processing, invoicing, accounts payable, accounts receivable, cash management, and tax handling across U.S. and Canadian operations.
The implementation included configuration of functional workflows for creating purchase orders and customer invoices, entering payables including vendor invoices and credit card statements, and processing overhead billing. Daily deposit processes were centralized in the Oracle NetSuite ERP environment for U.S. and Canada payments, and check preparation was managed with attached backup documentation to support expedited vendor payments.
Operational tasks extended to collections management where aging reports were analyzed and priorities assigned to streamline collections workflows, and monthly electronic bank statement reconciliation was performed using banking portals in conjunction with the ERP cash management features. Tax preparation workflows were established in the system to capture Federal, State, Provincial, and Local tax records for both countries, and records filing and organization were maintained within the cloud based platform for ready access.
This engagement operated as a temporary finance role covering a team member on leave, embedding daily transactional processing into Oracle NetSuite ERP and collaborating with the existing finance team for purchase order creation, invoicing, portal entries to customer billing systems, deposit handling, reconciliations, tax tasks, and ad hoc administrative support such as mailings and phone assistance.
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Gray Matter Systems ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Netsuite OpenAir | Professional Services Automation | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Gray Matter Systems implemented Oracle Netsuite OpenAir for Professional Services Automation to standardize delivery and financial management across its 150 employee professional services firm. The deployment established Oracle Netsuite OpenAir as the central system for project lifecycle control, aligning delivery teams and finance functions under a single application platform for project and engagement management.
The implementation concentrated on category-aligned modules including project and resource management, time and expense capture, project accounting, and billing configuration. Oracle Netsuite OpenAir was configured to support consultant utilization planning, project budgeting, time-entry workflows, and invoice generation, reflecting standard Professional Services Automation functional patterns.
Architecturally the deployment used the cloud-hosted Oracle Netsuite OpenAir environment, positioning the application as the authoritative operational ledger for projects and time. The system was provisioned to serve project managers, delivery leads, consultants, and the finance organization, creating a single source of record for assignments, time collection, and revenue recognition activities.
Governance changes emphasized formalized time-entry approvals, standardized project setup and billing rules, and a centralized resource scheduling process for the professional services organization. Operational ownership was organized around delivery and finance stakeholders to sustain process discipline and ensure consistent use of Oracle Netsuite OpenAir for Professional Services Automation across engagements.
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Gray Matter Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Gray Matter Systems deployed Google Workspace (Formerly Google G-Suite) as its Collaboration platform to support professional services delivery and internal operations across the company. The deployment covered the organization of approximately 150 employees and positioned Google Workspace as the primary Collaboration suite for corporate email, document creation, scheduling, and real time meetings.
The implementation used core Google Workspace capabilities, including Gmail for corporate mail, Google Drive and Shared Drives for centralized document storage, Google Docs, Sheets and Slides for collaborative authoring, Google Calendar for scheduling, and Google Meet for video conferencing. Administrative configuration leveraged the Google Admin console to provision accounts, manage organizational units, and apply baseline device management and access policies while enabling real time co editing and comment workflows to support project delivery and client collaboration.
Governance was implemented through centralized administration of user provisioning and role based admin controls, standardization of shared drive structures, and application of native retention and access controls within Google Workspace (Formerly Google G-Suite). Operational ownership aligned with IT and delivery leadership to maintain configuration, account lifecycle processes, and user support for collaboration, document management, and meeting orchestration, consistent with the Collaboration category and professional services operating model.
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Gray Matter Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Gray Matter Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Gray Matter Systems
Apps Being Evaluated by Gray Matter Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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