Vonore, 37885, TN,
United States
Great Lakes Boat Top Technographics
Great Lakes Boat Top Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Great Lakes Boat Top and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Great Lakes Boat Top employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Great Lakes Boat Top has purchased the following applications: Visa Authorize.Net for Payment Processing in 2022, Expandable ERP for Manufacturing ERP in 2017, dotdigital Live Chat for Chatbots and Conversational AI in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Great Lakes Boat Top is running and its propensity to invest more and deepen its relationship with Visa , PayPal , Klarna or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Great Lakes Boat Top revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Great Lakes Boat Top intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Great Lakes Boat Top Tech Stack and Enterprise Applications
Great Lakes Boat Top ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Great Lakes Boat Top implemented Visa Authorize.Net on its website. Visa Authorize.Net serves as the company Payment Processing gateway for online sales, handling card authorization and capture within the site checkout. The deployment integrates the Visa Authorize.Net payment flow directly into the e-commerce storefront and payment pages.
The integration architecture follows standard payment gateway patterns, with Visa Authorize.Net providing authorization, capture, and settlement services via the public checkout interface, and typical implementations using API based or hosted payment form approaches to manage card data. Operational scope is focused on the website checkout, affecting sales order processing and finance reconciliation workflows. Governance and process configuration center on authorization windows, refund handling, and transaction logging to align payment operations with accounting processes.
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2022 | 2022 |
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Great Lakes Boat Top ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Expandable Software | Legacy | Expandable ERP | Manufacturing ERP | ERP Services and Operations | n/a | 2017 | 2017 |
In 2017, Great Lakes Boat Top implemented Expandable ERP to establish a Manufacturing ERP environment supporting its Vonore, Tennessee production site and administrative functions. The deployment covered core manufacturing operations and back office processes for the 50 employee organization.
Expandable ERP was configured to address standard manufacturing ERP capabilities, including inventory control, production scheduling, purchasing, order management, and financial posting. Implementation work included SQL backend modifications, scripting, and mass data updates to align master data and transactional flows with shop floor requirements.
Operational integration tied Expandable ERP into the company IT stack, with Active Directory used for user provisioning and file permission management, and IT staff working with consultants to perform multi system integrations. The ERP operated alongside Microsoft Office, Salesforce, Rackspace cloud email, and backup systems such as Veeam, while support extended across Windows, Linux, Android, and iOS endpoints as well as VPN, VoIP, and network infrastructure.
Governance and operational controls emphasized centralized access management via Group Policy Objects and Active Directory, script based automation using PowerShell for repetitive tasks, and SQL scripting for data maintenance. Rollout and ongoing support were handled internally by the IT technician role that managed servers, network devices, backups, and integrations, ensuring the Expandable ERP remained aligned with manufacturing and administrative workflows.
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Great Lakes Boat Top AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| dotdigital | Legacy | dotdigital Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Great Lakes Boat Top deployed dotdigital Live Chat on its public website, implementing a Chatbots and Conversational AI solution to provide real time customer engagement and lead capture for online visitors. The deployment centers on the dotdigital Live Chat widget embedded in the corporate site, serving as a primary digital contact channel for product inquiries and service scheduling and integrating into existing web pages without additional back end system claims in the source record.
Configuration emphasized conversational workflows common to Chatbots and Conversational AI platforms, including live operator handoff, proactive chat invitations, templated responses for common FAQs, and transcript capture for follow up. Operational responsibility rests with customer service and sales functions at the single site, using the dotdigital Live Chat administration console for user management, routing rules, and basic chat reporting, and governance focused on agent access, scripted responses, and retention of chat transcripts for customer follow up.
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Great Lakes Boat Top eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2022 | 2022 |
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eCommerce | eCommerce |
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2022 | 2022 |
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Great Lakes Boat Top CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Great Lakes Boat Top IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Great Lakes Boat Top
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Apps Being Evaluated by Great Lakes Boat Top Executives
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