Sioux Falls, 57106, SD,
United States
GreatLIFE Golf & Fitness Technographics
GreatLIFE Golf & Fitness Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GreatLIFE Golf & Fitness and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 GreatLIFE Golf & Fitness employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GreatLIFE Golf & Fitness has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015, Zendesk Service for Customer Support in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GreatLIFE Golf & Fitness is running and its propensity to invest more and deepen its relationship with Zendesk , Microsoft , The Trade Desk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GreatLIFE Golf & Fitness revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GreatLIFE Golf & Fitness intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GreatLIFE Golf & Fitness Tech Stack and Enterprise Applications
GreatLIFE Golf & Fitness AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, GreatLIFE Golf & Fitness deployed Zendesk Chat on its public website. GreatLIFE Golf & Fitness uses Zendesk Chat in the Chatbots and Conversational AI category to support customer service and member engagement, providing a web-embedded conversational entry point for members and prospects.
Implementation centered on the Zendesk Chat web widget, configured for live chat routing, canned responses, and chat transcript capture to support front-line membership and customer service staff. The deployment architecture uses a client-side web embed that connects to Zendesk Chat cloud services, with conversational logs and session context retained in the Zendesk Chat environment for operational review. Governance was organized around membership and customer service teams operating the channel, standardizing response templates and escalation workflows for consistent member handling.
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GreatLIFE Golf & Fitness Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 GreatLIFE Golf & Fitness implemented Microsoft 365 as its cloud collaboration suite and the deployment is referenced on the company website. Microsoft 365 serves a Collaboration role providing cloud-hosted email, team chat, file storage, and SharePoint-based content management as part of the overall application footprint. The deployment is presented as a tenant-hosted Microsoft 365 environment, consistent with cloud-first architecture for collaboration suites.
The implementation scope covers corporate administrative functions and member-facing operations, aligning collaboration tools with scheduling, member communications and internal staff coordination. Governance is organized around centralized tenant administration and identity services for user provisioning, with standard Microsoft 365 management workflows for permissions, content sharing and compliance controls. The narrative emphasizes Microsoft 365 Collaboration capabilities, linking the application to business functions at GreatLIFE Golf & Fitness rather than specifying bespoke integrations or partner details.
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GreatLIFE Golf & Fitness CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2020 | 2020 |
In 2020, GreatLIFE Golf & Fitness implemented Zendesk Service as its Customer Support platform. The deployment embedded Zendesk Service on the company website to capture member and guest inquiries via a web support widget, and to centralize incoming requests into a unified ticketing queue.
The implementation leverages core Customer Support capabilities including ticket management, a knowledge base for self service, structured request forms, and workflow automation using triggers and macros to standardize routing and responses. Operational coverage focuses on front desk, membership services, and fitness operations teams, consolidating web and email sourced requests into shared views and agent workflows, with governance built around role based access, ticket assignment rules, and periodic review of macros and automations to keep support processes aligned with club operations.
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Listing Management | CRM |
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2020 | 2020 |
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GreatLIFE Golf & Fitness IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at GreatLIFE Golf & Fitness
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by GreatLIFE Golf & Fitness Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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