Sydney, 2153, NSW,
Australia
Greenstone Financial Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Greenstone Financial Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 617 Greenstone Financial Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Greenstone Financial Services has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2020, Fone Dynamics Platform for Call Tracking and Recording in 2024, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Greenstone Financial Services is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Telstra , Fone Dynamics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Greenstone Financial Services revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greenstone Financial Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2020 | 2020 | ||
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Fone Dynamics | Legacy | Fone Dynamics Platform | Call Tracking and Recording | CRM | n/a | 2024 | 2024 | In 2024 Greenstone Financial Services implemented Fone Dynamics Platform as its Call Tracking and Recording solution to support call centre technology, reporting and analytics for customer service and claims-related communications in Australia. The Fone Dynamics Platform is presented as the core call capture and analytics engine used across Greenstone’s customer service and claims functions, centralizing recorded interactions and associated metadata for operational visibility. Deployment focused on core Call Tracking and Recording capabilities, including persistent call recording, call analytics and configurable reporting. The Fone Dynamics Platform was configured to surface call-level analytics and structured reporting for claims workflows, with tagging and categorization aligned to customer service and claims process requirements. Integrations were implemented to push recorded interactions and analytics into downstream operational systems, with the platform linked to CRM and claims management touchpoints and to telephony infrastructure for inbound and outbound call handling. The Fone Dynamics Platform serves as a recorded call repository and analytics layer, enabling consolidated reporting across sites operating in Australia. Governance emphasized centralized call data and role-based access to recorded media and reports, supporting claims handling controls and compliance with recording retention and access policies. Operational ownership sits with customer service and claims teams, with the Fone Dynamics Platform providing the reporting and analytics foundation for ongoing call centre monitoring and case-related communication traceability. | |
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Marketing Automation | CRM |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core HR | HCM |
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2016 | 2016 |
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Recruiting | HCM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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IT Service Management | ITSM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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