Indianapolis, 46218, IN,
United States
Greg Smith Equipment Sales Technographics
Greg Smith Equipment Sales Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Greg Smith Equipment Sales and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Greg Smith Equipment Sales employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Greg Smith Equipment Sales has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2011, LiveChat for Chatbots and Conversational AI in 2018, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Greg Smith Equipment Sales is running and its propensity to invest more and deepen its relationship with Oracle , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Greg Smith Equipment Sales revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greg Smith Equipment Sales intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Greg Smith Equipment Sales Tech Stack and Enterprise Applications
Greg Smith Equipment Sales ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2011 | 2011 |
In 2011, Greg Smith Equipment Sales implemented Oracle NetSuite ERP, deploying the ERP Financial application to consolidate accounting and transactional finance for the 20-employee automotive equipment reseller. Oracle NetSuite ERP was provisioned as a cloud SaaS solution and scoped to address core financial operations including general ledger, accounts payable, accounts receivable, billing, and cash management.
Configuration emphasis targeted finance-centric modules and order-to-cash workflows, with setup of a unified chart of accounts, tax handling, and period close controls. Operational coverage included finance, sales order processing, and inventory control processes, with role-based access controls and centralized governance for financial policies and month-end procedures, reflecting a small business deployment pattern that favored standard NetSuite configuration and cloud delivery for ongoing application management.
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Greg Smith Equipment Sales AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Greg Smith Equipment Sales implemented LiveChat on its public website. The LiveChat deployment, categorized as Chatbots and Conversational AI, provides a customer-facing web chat channel for the automotive equipment reseller.
The implementation uses the vendor's cloud-hosted SaaS model and a client-side JavaScript widget embedded in the site, enabling real-time messaging, visitor presence monitoring, canned responses, and chat transcript capture. Operational ownership rests with the company's sales and service staff in the United States, with the application supporting website-based customer service and sales inquiry workflows for a 20-employee firm. Governance and configuration are aligned to small-business practices for Chatbots and Conversational AI, emphasizing agent console use and transcript management.
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Greg Smith Equipment Sales Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019 Greg Smith Equipment Sales deployed Microsoft 365 as its Collaboration platform. The United States automotive dealer with 20 employees appears to advertise Microsoft 365 presence on its website and standardized on the suite to provide cloud-hosted email, calendaring, document storage, and real-time collaboration across the business.
The implementation aligns with a small business single-tenant Microsoft 365 architecture, with employee accounts provisioned for Exchange Online for email, SharePoint Online and OneDrive for Business for document management, and Microsoft Teams for chat and meetings. Governance and operational controls were applied within the Microsoft 365 tenant, using centralized administration and role based user provisioning, mailbox and file access policy configuration, and built in security and compliance settings to support sales, parts, and operations collaboration workflows.
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Greg Smith Equipment Sales CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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CRM | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Greg Smith Equipment Sales IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Greg Smith Equipment Sales
Apps Being Evaluated by Greg Smith Equipment Sales Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||