Auckland, 0612,
New Zealand
Grinding Gear Games Technographics
Grinding Gear Games Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grinding Gear Games and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Grinding Gear Games employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grinding Gear Games has purchased the following applications: Pigeonhole Live for Audio Video and Web Conferencing in 2024, Help Scout for Customer Support in 2017, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grinding Gear Games is running and its propensity to invest more and deepen its relationship with Pigeonhole Live , Google , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grinding Gear Games revenues, which have grown to $18.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grinding Gear Games intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grinding Gear Games Tech Stack and Enterprise Applications
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pigeonhole Live | Legacy | Pigeonhole Live | Audio Video and Web Conferencing | Collaboration | n/a | 2024 | 2024 |
In 2024, Grinding Gear Games deployed Pigeonhole Live as an Audio Video and Web Conferencing application to power live Q&A and polling for ExileCon in Auckland, New Zealand. The deployment supported both in-person attendees and large virtual audiences, operating as an event-scale hybrid engagement layer for the conference. The use of Pigeonhole Live was documented March 22, 2024.
The implementation centered on Pigeonhole Live's live Q&A and polling capabilities, with a moderated question queue and real-time polling modules configured for event pacing and audience interaction. The event-scale deployment handled high volumes of incoming questions, scaled to virtual attendees, and leveraged security controls such as IP whitelisting to protect session access. Moderator workflows were enhanced through centralized moderation tools and question triage, reducing friction during live sessions.
Operational ownership rested with events and marketing teams for conference programming, with governance focused on moderation policies and session access controls. The configuration centralized moderator operations and audience engagement tooling for both onsite and remote participants. Documented outcomes included improved moderator efficiency, secure handling of large question volumes, and increased audience engagement for events and marketing.
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Help Scout | Legacy | Help Scout | Customer Support | CRM | n/a | 2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Grinding Gear Games
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Grinding Gear Games Executives
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