Sydney, 2000, NSW,
Australia
Group Zara Australia Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Group Zara Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1438 Group Zara Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Group Zara Australia has purchased the following applications: Alipay for Payment Processing in 2016, Cegid Meta4 PeopleNet for Core HR in 2016, LexisNexis ThreatMetrix for eCommerce Fraud Protection in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Group Zara Australia is running and its propensity to invest more and deepen its relationship with Alibaba , Klarna , Cegid or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Group Zara Australia revenues, which have grown to $222.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Group Zara Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Alibaba | Legacy | Alipay | Payment Processing | ERP Financial Management | n/a | 2016 | 2016 |
In 2016 Group Zara Australia implemented Alipay on its website, adding Alipay as a checkout payment option for the Australian Zara e-commerce site. This deployment embeds Alipay into the Payment Processing layer of Group Zara Australia’s online retail stack, making Alipay a native payment method for web checkout flows.
The implementation concentrated on core payment acceptance and wallet authentication capabilities offered by Alipay, including tokenization and mobile wallet payment flows. Workstreams included front end checkout integration to present Alipay as a payment choice, server side payment capture and confirmation callbacks, and configuration of merchant acceptance settings to support order capture and settlement.
Integration points were scoped to the Zara.com/au e-commerce checkout, with downstream linkage to order processing and financial reconciliation workflows. Operational coverage focused on the Australia site and impacted business functions included online sales, payments operations, customer service for payments inquiries, and finance for settlement and reconciliation.
Governance and rollout were executed as site level payment method configuration, requiring merchant account provisioning, settlement parameter configuration and alignment with payment security standards such as PCI DSS. The narrative positions Alipay as the deployed Payment Processing application for Group Zara Australia’s web commerce channel.
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Payment Processing | ERP Financial Management |
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2020 | 2020 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cegid | Legacy | Cegid Meta4 PeopleNet | Core HR | HCM | n/a | 2016 | 2016 |
In 2016 Group Zara Australia deployed Cegid Meta4 PeopleNet as its Core HR system, establishing a centralized employee records and onboarding platform for HR and payroll functions. Cegid Meta4 PeopleNet operates as the authoritative HR backbone for employee master data, new hire onboarding, and personnel lifecycle management within the organization.
The implementation configured Core HR capabilities consistent with payroll and onboarding workflows, including new hire data capture, employee record updates, and fields for superannuation and visa status. Payroll administrators encoded and updated hire details directly into Cegid Meta4 PeopleNet and mirrored those records into the Micropay payroll engine, reflecting an operational interface between the Core HR application and Micropay payroll processing.
Operational coverage focused on HR and payroll teams in Sydney, New South Wales, with on site administration by payroll staff responsible for data validation and compliance checks. The rollout incorporated cloud based file organization and a cloud monitoring system to verify data consistency, and process workflows emphasized routine validation of superannuation and visa attributes as part of onboarding and payroll readiness.
Governance concentrated on structured data entry and monitoring procedures, with payroll administration workflows anchored in Cegid Meta4 PeopleNet and an integrated Micropay payroll handoff. The deployment positioned Cegid Meta4 PeopleNet as the primary Core HR repository supporting day to day payroll administration and onboarding operations for Group Zara Australia.
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Payroll | HCM |
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2012 | 2013 |
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Time and Attendance | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | LexisNexis ThreatMetrix | eCommerce Fraud Protection | eCommerce | n/a | 2016 | 2016 |
In 2016, Group Zara Australia deployed LexisNexis ThreatMetrix on its public website to provide an eCommerce Fraud Protection layer for online transactions. The implementation embeds LexisNexis ThreatMetrix at customer session and transaction touchpoints, using device fingerprinting, session telemetry, real-time risk scoring, and risk decisioning to evaluate checkout and authentication flows. LexisNexis ThreatMetrix is explicitly used as the eCommerce Fraud Protection application to support fraud prevention and payment authorization decisioning.
Configuration and operationalization emphasized fraud scoring workflows, rule-based decisioning and browser and device intelligence modules aligned to typical eCommerce Fraud Protection capabilities. Operational scope is the online retail channel, impacting payments, checkout, account security and fraud operations teams, with governance built around rules tuning and continuous monitoring of transaction risk signals.
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eCommerce Fraud Protection | eCommerce |
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2019 | 2019 |
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eCommerce | eCommerce |
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2012 | 2012 |
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Personalization and Product Recommendations | eCommerce |
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2020 | 2020 |
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Product Information Management | eCommerce |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2015 | 2015 |
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IT Service Management | ITSM |
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2020 | 2020 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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