Paris, 75008,
France
Groupe Primonial Technographics
Groupe Primonial Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Groupe Primonial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1300 Groupe Primonial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Groupe Primonial has purchased the following applications: iAdvize Conversational Platform for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2016, Algolia Search for Application, Web and Enterprise Search in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Groupe Primonial is running and its propensity to invest more and deepen its relationship with iAdvize , Microsoft , Algolia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Groupe Primonial revenues, which have grown to $780.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Groupe Primonial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Groupe Primonial Tech Stack and Enterprise Applications
Groupe Primonial AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iAdvize | Legacy | iAdvize Conversational Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017 Groupe Primonial deployed iAdvize Conversational Platform on its website. The iAdvize Conversational Platform is positioned within Chatbots and Conversational AI and is implemented to manage web-based conversational engagement for customer-facing workflows.
The implementation centers on standard Chatbots and Conversational AI capabilities, including conversational bot automation, live chat routing to agents, scripted bot-to-human handoffs, and conversation analytics for monitoring engagement. iAdvize Conversational Platform was configured to support lead qualification and agent-assisted customer interactions, with conversation scripting and knowledge base support to standardize responses.
Operational coverage is the public-facing website, supporting customer service and commercial teams across Groupe Primonial, and governance included defining conversation handling workflows, agent training on the platform interface, and establishing monitoring processes for conversation quality and tuning. The deployment emphasizes web channel orchestration using iAdvize Conversational Platform to align digital visitor engagement with customer service and sales operations.
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Groupe Primonial Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Groupe Primonial implemented Microsoft 365 as its primary Collaboration platform for corporate productivity and internal communication. The deployment is observable in public site metadata and was adopted to provide cloud-hosted collaboration services across the organization, supporting a France-based banking and financial services firm with approximately 1300 employees.
Microsoft 365 was provisioned as a cloud SaaS tenant delivering core Collaboration capabilities including hosted email, document collaboration and storage, synchronous collaboration tools, and modern Office applications. Configuration signals indicate use of centralized content services and user-facing productivity apps consistent with Microsoft 365, with tenant-level management to control access and provisioning.
Operational coverage spans corporate functions including corporate communications, finance, legal and general office productivity, with rollout managed through an IT-administered tenant model. Governance was structured around centralized administration, user provisioning and policy enforcement to align collaboration controls with enterprise information management requirements.
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Groupe Primonial Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Algolia | Legacy | Algolia Search | Application, Web and Enterprise Search | Content Management | n/a | 2019 | 2019 |
In 2019, Groupe Primonial implemented Algolia Search on its website. The deployment uses Algolia Search in the Application, Web and Enterprise Search category to provide site search and content discovery across its public web properties, with the architecture centered on cloud search indexes and API driven query handling.
Configuration work focused on indexing product and content records, relevance tuning, faceted navigation and filters, autocomplete and typo tolerance, and synonym management to improve query matching. The Algolia Search implementation leverages category standard capabilities such as ranking rules, index management through API and dashboard controls, and query analytics to drive ongoing adjustments to relevance and facet configurations.
Operational coverage is concentrated on the customer facing website, with digital and content teams owning indexing pipelines and relevance governance. Integration architecture connects the front end to the Algolia Search API and pushes content updates via API driven indexing workflows from the content management stack, while governance defines roles for search tuning, index refresh cadence, and content-to-index processes within digital channels.
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Groupe Primonial CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Groupe Primonial EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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Groupe Primonial TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Treasury Management | TRM |
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2021 | 2021 |
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Groupe Primonial PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Groupe Primonial IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Groupe Primonial
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Groupe Primonial Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||