AI Buyer Insights:

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Groupe Primonial Tech Stack and Enterprise Applications

Groupe Primonial AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iAdvize Legacy iAdvize Conversational Platform Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017 Groupe Primonial deployed iAdvize Conversational Platform on its website. The iAdvize Conversational Platform is positioned within Chatbots and Conversational AI and is implemented to manage web-based conversational engagement for customer-facing workflows. The implementation centers on standard Chatbots and Conversational AI capabilities, including conversational bot automation, live chat routing to agents, scripted bot-to-human handoffs, and conversation analytics for monitoring engagement. iAdvize Conversational Platform was configured to support lead qualification and agent-assisted customer interactions, with conversation scripting and knowledge base support to standardize responses. Operational coverage is the public-facing website, supporting customer service and commercial teams across Groupe Primonial, and governance included defining conversation handling workflows, agent training on the platform interface, and establishing monitoring processes for conversation quality and tuning. The deployment emphasizes web channel orchestration using iAdvize Conversational Platform to align digital visitor engagement with customer service and sales operations.
Groupe Primonial Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
In 2016 Groupe Primonial implemented Microsoft 365 as its primary Collaboration platform for corporate productivity and internal communication. The deployment is observable in public site metadata and was adopted to provide cloud-hosted collaboration services across the organization, supporting a France-based banking and financial services firm with approximately 1300 employees. Microsoft 365 was provisioned as a cloud SaaS tenant delivering core Collaboration capabilities including hosted email, document collaboration and storage, synchronous collaboration tools, and modern Office applications. Configuration signals indicate use of centralized content services and user-facing productivity apps consistent with Microsoft 365, with tenant-level management to control access and provisioning. Operational coverage spans corporate functions including corporate communications, finance, legal and general office productivity, with rollout managed through an IT-administered tenant model. Governance was structured around centralized administration, user provisioning and policy enforcement to align collaboration controls with enterprise information management requirements.
Groupe Primonial Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Algolia Legacy Algolia Search Application, Web and Enterprise Search Content Management n/a 2019 2019
In 2019, Groupe Primonial implemented Algolia Search on its website. The deployment uses Algolia Search in the Application, Web and Enterprise Search category to provide site search and content discovery across its public web properties, with the architecture centered on cloud search indexes and API driven query handling. Configuration work focused on indexing product and content records, relevance tuning, faceted navigation and filters, autocomplete and typo tolerance, and synonym management to improve query matching. The Algolia Search implementation leverages category standard capabilities such as ranking rules, index management through API and dashboard controls, and query analytics to drive ongoing adjustments to relevance and facet configurations. Operational coverage is concentrated on the customer facing website, with digital and content teams owning indexing pipelines and relevance governance. Integration architecture connects the front end to the Algolia Search API and pushes content updates via API driven indexing workflows from the content management stack, while governance defines roles for search tuning, index refresh cadence, and content-to-index processes within digital channels.
Groupe Primonial CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Data Platform CRM 2019 2019
Customer Experience CRM 2020 2020
Digital Advertising Platform CRM 2018 2018
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2017 2017
Groupe Primonial EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Financial Consolidation and Close EPM 2017 2017
Groupe Primonial TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Treasury Management TRM 2021 2021
Groupe Primonial PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2021 2021
Groupe Primonial IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2014 2014
Application Hosting and Computing Services IaaS 2016 2016
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Groupe Primonial

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Groupe Primonial Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Groupe Primonial IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Groupe Primonial digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Groupe Primonial Technographics
Groupe Primonial is a Banking and Financial Services organization based in France, with around 1300 employees and annual revenues of $780.0 million.
Groupe Primonial operates a diverse technology stack with applications such as iAdvize Conversational Platform, Microsoft 365 and Algolia Search, covering areas like Chatbots and Conversational AI, Collaboration and Application, Web and Enterprise Search.
Groupe Primonial has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as iAdvize, Microsoft and Algolia.
Groupe Primonial recently adopted applications including Crazy Egg in 2022, Cloudflare CDN in 2022 and Kyriba Treasury in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Groupe Primonial’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Groupe Primonial’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Groupe Primonial technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.