AI Buyer Insights:

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Grow Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Drift Legacy Drift AI Chatbot Chatbots and Conversational AI AI-Powered Application n/a 2019 2019
Chatbots and Conversational AI AI-Powered Application 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Audio Video and Web Conferencing Collaboration 2024 2024
Collaboration Collaboration 2023 2023
Collaboration Collaboration 2014 2014
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2022 2022
Online Meeting Scheduling Collaboration 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chili Piper Legacy Chili Piper Chat Customer Engagement CRM n/a 2024 2024
In 2024, Grow implemented Chili Piper Chat to strengthen its Customer Engagement capabilities. The implementation shortened the demo-scheduling flow and achieved approximately 70% scheduling conversion, a CRM and GTM outcome affecting marketing and sales in the United States. Implementation focused on chat-driven scheduling workflows and AI-assisted routing to accelerate meeting booking and reduce friction in buyer handoff. Chili Piper Chat was configured to present real-time availability, qualify inbound interest through conversational flows, and automate direct booking into rep calendars. These functional capabilities align with Customer Engagement use cases for conversational qualification and scheduling automation. Operational deployment targeted Grow's marketing and sales functions across the United States and was embedded in customer-facing chat touchpoints to shorten the path from inbound inquiry to demo. Governance centered on configuring scheduling rules and handoff logic to ensure consistent go to market routing and to preserve CRM lead data continuity. Rollout emphasized incremental activation of chat flows and routing across touchpoints with configuration-led governance. Grow reports a near 70% scheduling conversion for demo requests after deploying Chili Piper Chat, indicating a focused Customer Engagement deployment that materially affected marketing and sales conversion outcomes.
Customer Support CRM 2015 2015
Marketing Analytics CRM 2020 2020
Marketing Analytics CRM 2023 2023
Marketing Analytics CRM 2023 2023
Marketing Analytics, Sales Analytics, Customer Support CRM 2015 2015
Marketing Automation CRM 2014 2014
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2017 2017
Sales Automation, CRM, Sales Engagement CRM 2021 2021
Tag Management CRM 2016 2016
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2023 2023
Application Performance Management ITSM 2021 2021
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2023 2023
Governance, Risk and Compliance TRM 2023 2023
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2015 2015
Transactional Email PaaS 2015 2015
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2023 2023
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2024 2024
IT Decision Makers and Key Stakeholders at Grow
First Name Last Name Title Function Department Email Phone
No data found
Apps Being Evaluated by Grow Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Grow Technographics

Grow is a Non Profit organization based in United States, with around 10 employees and annual revenues of $1.0 million.

Grow operates a diverse technology stack with applications such as Drift AI Chatbot, Zoom and Chili Piper Chat, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Customer Engagement.

Grow has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Drift, Zoom Video Communications and Chili Piper.

Grow recently adopted applications including Brightcove in 2024, Chili Piper Chat in 2024 and Microsoft Azure CDN in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Grow’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Grow’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Grow technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.