Gtech
Brindley Road, Warndon,
Worcester, WR4 9FB,
United Kingdom
Worcester, WR4 9FB,
United Kingdom
44 80 0484-0215
Manufacturing
Gtech Technographics
Gtech Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gtech and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Gtech employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gtech has purchased the following applications: Sage 200 for ERP Financial in 2018, Calabrio Teleopti WFM for Workforce Management in 2016, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gtech is running and its propensity to invest more and deepen its relationship with Sage , Amazon Web Services (AWS) , PayPal or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gtech revenues, which have grown to $80.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gtech intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gtech Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Sage 100 (formerly MAS 90 & MAS 200) | Sage 200 | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018, Gtech implemented Sage 200 as its ERP Financial application, replacing Sage 100. The deployment focused on core financial operations and was recorded during active accounts team activity in late 2018.
The implementation centered on accounts receivable workflows, credit note generation, cash and payment allocation, and refund processing. Staff entered completed refunds into Sage 200 which were then processed into credit notes, while rejected refunds and faster payments were staged on Excel spreadsheets pending approval and entry, reflecting a mixed application and spreadsheet operational pattern.
Operational coverage was concentrated in Gtech's accounts function in the United Kingdom, with an Accounts Assistant performing refund processing, customer account allocations, and administrative query handling between October 2018 and December 2018. Customer communications were managed via email and telephone as part of the day to day operational use of Sage 200.
Governance and workflow changes emphasized turning refund transactions into system posted credit notes, formalizing allocation processes inside Sage 200, and maintaining an exception handling queue in spreadsheets for items requiring additional approval. The narrative shows Sage 200 as the primary ERP Financial ledger for accounts receivable and credit management, with spreadsheet staging used for exceptions and faster payment approvals.
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Payment Processing | ERP Financial Management |
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2017 | 2017 |
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Payment Processing | ERP Financial Management |
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2015 | 2015 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Calabrio | Legacy | Calabrio Teleopti WFM | Workforce Management | HCM | n/a | 2016 | 2016 |
In 2016, Gtech implemented Calabrio Teleopti WFM to centralize workforce scheduling and time management. The Calabrio Teleopti WFM deployment supported Workforce Management for operations, workforce planning, and HR functions at Gtech, a manufacturing company with approximately 500 employees.
The implementation emphasized core Workforce Management capabilities including demand forecasting, shift scheduling, intraday management, time and attendance capture, adherence monitoring, and reporting. Configuration activities included rules-based shift templates, skills-based scheduling logic, and automated schedule publishing, aligned to manufacturing staffing patterns and standard WFM operational workflows.
Project activity focused on project management and process implementation for Teleopti, establishing standardized scheduling and timekeeping procedures and role-based access controls. The implementation concentrated on internal configuration of Calabrio Teleopti WFM and alignment to HR and operational rosters to ensure consistent schedule and time data.
Governance and rollout used structured project management practices, including process mapping, user acceptance testing, and phased adoption of scheduling and adherence workflows. The program produced process documentation and administrator governance to sustain scheduling rules and ongoing workforce management operations after go-live.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Gtech implemented Google Workspace (Formerly Google G-Suite) to provide enterprise Collaboration capabilities across its corporate operations. Google Workspace (Formerly Google G-Suite) is referenced on Gtech's public site and is used as a cloud-hosted SaaS suite to support internal communications, document management, and scheduling for the manufacturing business.
The deployment centers on core Google Workspace modules, including Gmail for corporate email, Google Drive for cloud storage, Docs, Sheets, and Slides for real-time document collaboration, Calendar for shared scheduling, and the Google Admin console for user and tenant management. Configuration patterns align with standard Collaboration workflows, such as shared drives, real-time co-editing, access control policies, and calendar sharing to coordinate cross-functional work.
Operational coverage spans corporate functions including administration, engineering, sales, and customer support, with account and group management centralized in the Google Workspace administration layer. Governance and workflow control leverage role-based administration, user provisioning and access controls within Google Workspace, and the suite is cited within Gtech's external web presence indicating its role in communications and document publishing workflows.
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Collaboration | Collaboration |
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2015 | 2015 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2021 | 2021 |
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eCommerce | eCommerce |
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2017 | 2017 |
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eCommerce | eCommerce |
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2017 | 2017 |
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Product Review Management | eCommerce |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2016 |
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Customer Support | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2012 | 2012 |
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Data Management Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation | CRM |
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2017 | 2017 |
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Sales Automation, Sales Engagement | CRM |
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2018 | 2018 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2022 | 2022 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Cloud Storage | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Gtech
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Gtech Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Gtech Technographics
Gtech is a Manufacturing organization based in United Kingdom,
with around 500 employees and annual revenues of $80.0 million.
Gtech operates a diverse technology stack with applications such as
Sage 200, Calabrio Teleopti WFM and Google Workspace (Formerly Google G-Suite),
covering areas like ERP Financial, Workforce Management and Collaboration.
Gtech has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Sage, Calabrio and Google.
Gtech recently adopted applications including
FreshDesk Customer Support in 2023, Elastic Email API in 2022 and Visa Authorize.Net in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gtech’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gtech’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gtech technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.