AI Buyer Insights:

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● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

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● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

Guest Services
Location
3055 Prosperity Ave,
Fairfax, 22031, VA,
United States
Website
https://www.guestservices.com/
Phone
1 703-849-9300
Artw industry
Leisure and Hospitality
Employee
Revenue

Guest Services Technographics

Guest Services Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Guest Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Guest Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Guest Services has purchased the following applications: iApplicants Applicant Tracking System for Applicant Tracking System in 2015, Oracle PeopleSoft ERP for ERP Financial in 2012, Automattic Jetpack CRM for CRM in 2016 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Guest Services is running and its propensity to invest more and deepen its relationship with iApplicants.com , Oracle , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Guest Services revenues, which have grown to $388.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Guest Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Guest Services Tech Stack and Enterprise Applications

Guest Services HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iApplicants.com Legacy iApplicants Applicant Tracking System Applicant Tracking System HCM n/a 2015 2015
In 2015, Guest Services deployed iApplicants Applicant Tracking System as its Applicant Tracking System. The iApplicants Applicant Tracking System is implemented as a web-hosted careers portal using a vendor-hosted subdomain at guestserviceshospitality.iapplicants.com, capturing online applications through embedded job listings and application forms on the corporate site. Functional configuration emphasizes core Applicant Tracking System capabilities, including job requisition publishing, online application intake, candidate profile management, stage-based applicant tracking, and recruiter and hiring manager review workflows. The implementation centralizes external applicant capture onto the hosted portal so candidate records and application workflows are managed within the iApplicants interface, supporting recruiting across Guest Services United States hospitality operations for a workforce of about 3000 employees.
Core HR HCM 2012 2017
Payroll HCM 2022 2022
Recruiting, Applicant Tracking System HCM 2014 2014
Time and Attendance HCM 2017 2017
Guest Services ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle PeopleSoft ERP ERP Financial ERP n/a 2012 2017
In 2012, Guest Services implemented Oracle PeopleSoft ERP to support ERP Financial functions across HR and accounting. The Oracle PeopleSoft ERP instance was used to apply payments, post accounting entries, key in direct deposit forms, process payroll adjustments, and capture tip reports and other payroll and accounting documents. Workflows centered on PeopleSoft HR and accounting software for transaction capture, payroll processing, and financial posting. Deployment centralized payroll and finance transaction processing into a single PeopleSoft environment, providing a unified data model for payroll and general ledger entries and payment application. Operational ownership rested with HR and accounting teams who performed manual data entry and document handling, including interns entering tip reports and direct deposit information. Governance emphasized transactional controls and document capture within PeopleSoft workflows to support payroll adjustments and accounting entries.
Guest Services CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy Automattic Jetpack CRM CRM CRM n/a 2016 2016
Marketing Analytics, Lead Generation CRM 2017 2017
Guest Services Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2020 2020
Guest Services ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2016 2016
Guest Services IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2000 2000
Content Delivery Network IaaS 2020 2020
Guest Services CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at Guest Services

First Name Last Name Title Function Department Email Phone
Vice President, Human Resources VP HR
Director of Human Resources Director HR
Manager, Talent Acquisition Manager HR
Employee & Labor Relations Manager Manager HR
Show All Contacts

Apps Being Evaluated by Guest Services Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Guest Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Guest Services digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Guest Services Technographics
Guest Services is a Leisure and Hospitality organization based in United States, with around 3000 employees and annual revenues of $388.0 million.
Guest Services operates a diverse technology stack with applications such as iApplicants Applicant Tracking System, Oracle PeopleSoft ERP and Automattic Jetpack CRM, covering areas like Applicant Tracking System, ERP Financial and CRM.
Guest Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as iApplicants.com, Oracle and Automattic.
Guest Services recently adopted applications including Oracle PeopleSoft Global Payroll in 2022, Microsoft 365 in 2020 and Cloudflare CDN in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Guest Services’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Guest Services’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Guest Services technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.