Fairfax, 22031, VA,
United States
Guest Services Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Guest Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Guest Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Guest Services has purchased the following applications: Oracle PeopleSoft ERP for ERP Financial in 2012, iApplicants Applicant Tracking System for Applicant Tracking System in 2015, Microsoft 365 for Collaboration in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Guest Services is running and its propensity to invest more and deepen its relationship with Oracle , iApplicants.com , Cornerstone OnDemand or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Guest Services revenues, which have grown to $388.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Guest Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft ERP | ERP Financial | ERP Financial Management | n/a | 2012 | 2017 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iApplicants.com | Legacy | iApplicants Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Guest Services deployed iApplicants Applicant Tracking System as its Applicant Tracking System. The iApplicants Applicant Tracking System is implemented as a web-hosted careers portal using a vendor-hosted subdomain at guestserviceshospitality.iapplicants.com, capturing online applications through embedded job listings and application forms on the corporate site.
Functional configuration emphasizes core Applicant Tracking System capabilities, including job requisition publishing, online application intake, candidate profile management, stage-based applicant tracking, and recruiter and hiring manager review workflows. The implementation centralizes external applicant capture onto the hosted portal so candidate records and application workflows are managed within the iApplicants interface, supporting recruiting across Guest Services United States hospitality operations for a workforce of about 3000 employees.
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Core HR | HCM |
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2012 | 2017 |
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Payroll | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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Time and Attendance | HCM |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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CRM | CRM |
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2016 | 2016 |
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Marketing Analytics, Lead Generation | CRM |
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2017 | 2017 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| Date | Company | Status | Vendor | Product | Category | Market |
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