Guiding Eyes for the Blind
611 Granite Springs Rd.,
Yorktown Heights, 10598, NY,
United States
Yorktown Heights, 10598, NY,
United States
1 914-245-4024
Non Profit
Guiding Eyes for the Blind Technographics
Guiding Eyes for the Blind Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Guiding Eyes for the Blind and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Guiding Eyes for the Blind employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Guiding Eyes for the Blind has purchased the following applications: IBM Watson for Cognitive Computing in 2016, Microsoft 365 for Collaboration in 2015, HappyFox Help Desk for Customer Support in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Guiding Eyes for the Blind is running and its propensity to invest more and deepen its relationship with IBM , Microsoft , HappyFox or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Guiding Eyes for the Blind revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Guiding Eyes for the Blind intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Guiding Eyes for the Blind Tech Stack and Enterprise Applications
Guiding Eyes for the Blind AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| IBM | Legacy | IBM Watson | Cognitive Computing | AI-Powered Application | x | 2016 | 2017 |
In 2016, Guiding Eyes for the Blind deployed IBM Watson as a Cognitive Computing solution to accelerate and refine the organization’s guide dog breeding and training programs. Guiding Eyes for the Blind uses IBM Watson to apply natural language processing and machine learning across structured and unstructured data sources to surface patterns relevant to dog development and placement.
The IBM Watson implementation centers on NLP driven feature extraction, iterative model training, and correlation analysis across genetic, health, temperament and environmental data. IBM Watson is trained to identify predictive signals that inform selection, pairing and care protocols, and the platform continues to learn as new records and observational data are added. The implementation emphasizes data ingestion and model retraining workflows typical of Cognitive Computing deployments.
Operational coverage includes breeding, veterinary care, puppy raising and formal training functions where staff incorporate model outputs into selection and care decisions. Governance focused on consolidating historical records and observational notes into searchable data sets, and on embedding model recommendations into existing operational workflows for breeders and trainers.
The project produced dramatic advances in the art and science of raising guide dogs according to the provided case study, with IBM Watson continuing to learn over time. Guiding Eyes for the Blind leverages IBM Watson Cognitive Computing to support breeding, health, temperament and training business functions.
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Guiding Eyes for the Blind Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Guiding Eyes for the Blind implemented Microsoft 365. Microsoft 365 serves as the organization’s primary Collaboration platform and is referenced on the Guiding Eyes website. The deployment was executed as a cloud tenant covering approximately 100 employees, aimed at centralizing email, document storage, and team communication across the nonprofit. Implementation emphasized cloud-hosted provisioning and centralized identity and access controls to manage user accounts and permissions at the tenant level.
Configuration focuses on core Microsoft 365 capabilities such as Exchange Online for organizational email, SharePoint Online for intranet and web content hosting, Microsoft Teams for synchronous collaboration, and OneDrive for personal file synchronization. Operational scope spans administrative, program, and fundraising functions, with governance implemented through role based access controls, data classification policies, and standardized user provisioning and deprovisioning workflows. Content management and communication workflows were structured to align Microsoft 365 Collaboration functionality with the nonprofit’s operational needs and compliance posture.
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Guiding Eyes for the Blind CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HappyFox | Legacy | HappyFox Help Desk | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Guiding Eyes for the Blind deployed HappyFox Help Desk embedded on their public website. The HappyFox Help Desk implementation serves as the primary Customer Support application for donor, client facing, and public inquiries. The deployment leverages standard Customer Support capabilities such as web ticketing, a knowledge base, and a self-service help center, with configured workflows and canned response templates to streamline intake and triage. Governance emphasized role-based access for support staff and administrators, ticket categorization and service workflows aligned to nonprofit operations, and centralized queue management to route web-submitted tickets to client services and operations teams.
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Donor and Fundraising Management | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Guiding Eyes for the Blind IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Guiding Eyes for the Blind
| First Name | Last Name | Title | Function | Department | Phone | |
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President & CEO | CXO | Finance | |
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Senior Director Of Development | Director | Sales | |
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Apps Being Evaluated by Guiding Eyes for the Blind Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Guiding Eyes for the Blind IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Guiding Eyes for the Blind digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Guiding Eyes for the Blind Technographics
Guiding Eyes for the Blind is a Non Profit organization based in United States,
with around 100 employees and annual revenues of $12.0 million.
Guiding Eyes for the Blind operates a diverse technology stack with applications such as
IBM Watson, Microsoft 365 and HappyFox Help Desk,
covering areas like Cognitive Computing, Collaboration and Customer Support.
Guiding Eyes for the Blind has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as IBM, Microsoft and HappyFox.
Guiding Eyes for the Blind recently adopted applications including
Google Cloud Platform (GCP) in 2021, Optimizely Intelligence Cloud in 2020 and Salesforce Marketing Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Guiding Eyes for the Blind’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Guiding Eyes for the Blind’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Guiding Eyes for the Blind technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.