AI Buyer Insights:

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

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● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Michelin, an e2open customer evaluated Oracle Transportation Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Michelin, an e2open customer evaluated Oracle Transportation Management

GUM Hong Kong
Location
Office A-D, 31/F, Legend Tower, 7 Shing Yip Street, Kwun Tong, Kowloon,
Kowloon, n/a,
Hong Kong
Website
https://www.gumhk.com/hk/
Phone
852 2893-4402
Artw industry
Insurance
Employee
Revenue

GUM Hong Kong Technographics

GUM Hong Kong Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by GUM Hong Kong and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 76 GUM Hong Kong employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that GUM Hong Kong has purchased the following applications: Odoo Open Source ERP for ERP Financial in 2022, Odoo Live Chat for Chatbots and Conversational AI in 2024, Microsoft 365 for Collaboration in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems GUM Hong Kong is running and its propensity to invest more and deepen its relationship with Odoo , Microsoft , Wix.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing GUM Hong Kong revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GUM Hong Kong intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

GUM Hong Kong Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Odoo Legacy Odoo Open Source ERP ERP Financial ERP Financial Management n/a 2022 2022
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Odoo Legacy Odoo Live Chat Chatbots and Conversational AI AI-Powered Application Havi Technology Australia 2024 2024
In 2024, GUM Hong Kong implemented Odoo Live Chat on Odoo.sh, part of the Chatbots and Conversational AI category, as part of a broader Odoo.sh deployment led by Havi Technology Australia. The deployment included CRM, Website, Live Chat, Helpdesk, HR, Payroll and Project modules, positioning Odoo Live Chat within an integrated service layer for client engagement and internal operations. The Odoo Live Chat implementation was configured as an embedded website chat widget with routing into CRM and Helpdesk workflows, enabling chat-driven lead capture and automatic ticket creation. Configuration linked chat transcripts to CRM records and service tickets, and standard conversational routing and queuing logic was applied to direct inquiries to client-facing teams. The solution was provisioned on Odoo.sh to centralize application data across CRM, Website, Helpdesk, HR, Payroll and Project modules for GUM Hong Kong, providing a single platform for client engagement, case management and internal HR processes. Operational coverage explicitly encompassed client service workflows, HR appraisal and payroll administration, and project delivery within the Hong Kong organization. Governance and workflow changes included centralized ticketing and CRM ownership aligned with chat interactions, and HR process configuration to support appraisal workflows on the same platform. The partner case study by Havi Technology Australia reports outcomes including approximately 50% reduction in time spent on appraisals and improved client communication and CRM workflows following the Odoo Live Chat and broader Odoo.sh deployment.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2023 2023
Tag Management CRM 2023 2023
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2022 2022
Transactional Email PaaS 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2023 2023
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2023 2023
Domain Name System (DNS) IaaS 2022 2022
Domain Name System (DNS) IaaS 2023 2023
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Secure Sockets Layer (SSL) CyberSecurity 2022 2022
IT Decision Makers and Key Stakeholders at GUM Hong Kong
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by GUM Hong Kong Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD GUM Hong Kong Technographics

GUM Hong Kong is a Insurance organization based in Hong Kong, with around 76 employees and annual revenues of $12.0 million.

GUM Hong Kong operates a diverse technology stack with applications such as Odoo Open Source ERP, Odoo Live Chat and Microsoft 365, covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.

GUM Hong Kong has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Odoo and Microsoft.

GUM Hong Kong recently adopted applications including Odoo Live Chat in 2024, Pathwire MailJet in 2024 and Hotjar in 2023, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of GUM Hong Kong’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates GUM Hong Kong’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete GUM Hong Kong technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.