Havi Technology Australia
Level 21, 133 Castlereagh Street,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2-8379-1239
Professional Services
Havi Technology Australia
List of Software Implementations where Havi Technology Australia is Reseller or System Integrator
Havi Technology Australia, a prominent reseller, system integrator, and consulting company, that plays a vital role in numerous system integration and digital transformation initiatives. Havi Technology Australia collaboration with software players such as Odoo empowers organizations to embrace disruptive technologies and accelerate their journey to the cloud, thus reshaping their business models.
Havi Technology Australia is a Reseller or SI for the following software solutions:
| Reseller and SI | Vendor | Application | Category | Market |
|---|---|---|---|---|
| Havi Technology Australia | Odoo | Odoo Live Chat | Chatbots and Conversational AI | AI-Powered Application |
List of Software Implementations where Havi Technology Australia is a Reseller or SI
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Product | Category | When | Insight |
|---|---|---|---|---|---|---|---|---|---|---|
|
|
GUM Hong Kong | Insurance | 76 | $12M | Hong Kong | Odoo | Odoo Live Chat | Chatbots and Conversational AI | 2024 |
In 2024, GUM Hong Kong implemented Odoo Live Chat on Odoo.sh, part of the Chatbots and Conversational AI category, as part of a broader Odoo.sh deployment led by Havi Technology Australia. The deployment included CRM, Website, Live Chat, Helpdesk, HR, Payroll and Project modules, positioning Odoo Live Chat within an integrated service layer for client engagement and internal operations.
The Odoo Live Chat implementation was configured as an embedded website chat widget with routing into CRM and Helpdesk workflows, enabling chat-driven lead capture and automatic ticket creation. Configuration linked chat transcripts to CRM records and service tickets, and standard conversational routing and queuing logic was applied to direct inquiries to client-facing teams.
The solution was provisioned on Odoo.sh to centralize application data across CRM, Website, Helpdesk, HR, Payroll and Project modules for GUM Hong Kong, providing a single platform for client engagement, case management and internal HR processes. Operational coverage explicitly encompassed client service workflows, HR appraisal and payroll administration, and project delivery within the Hong Kong organization.
Governance and workflow changes included centralized ticketing and CRM ownership aligned with chat interactions, and HR process configuration to support appraisal workflows on the same platform. The partner case study by Havi Technology Australia reports outcomes including approximately 50% reduction in time spent on appraisals and improved client communication and CRM workflows following the Odoo Live Chat and broader Odoo.sh deployment.
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IT Decision Makers and Key Stakeholders at Havi Technology Australia
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Buyer Intent: Companies Evaluating Havi Technology Australia Services
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Havi Technology Australia software implementations. Gain ongoing access to real-time prospects and uncover hidden opportunities.
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Havi Technology Australia System Integrator / VAR Profile
Havi Technology Australia is a system integrator and technology consulting firm headquartered in Sydney, Australia, with approximately 30 employees and annual revenues of $5M.
Havi Technology Australia implements and supports enterprise applications across markets such as AI-Powered Application.
APPS RUN THE WORLD tracks 1 verified Havi Technology Australia software implementations across industries and regions, including: GUM Hong Kong where Havi Technology Australia implemented Odoo Live Chat.
Havi Technology Australia has a strategic VAR/SI partnership with Odoo, backed by verified deployments.
Independent Software Vendors (ISVs) can boost their ecosystem by identifying existing Havi Technology Australia partnerships, building strong channel relationships, and forging strategic implementation alliances to expand customer reach and accelerate adoption.
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